Security Officer Full Time Dispatch Center

Allied Universal; Norfolk (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Medical/Dental/Vision

Perks Program discounts

Job summary

Allied Universal in Norfolk, VA is hiring a Security Officer Full Time Dispatch Center. You will support a telecommunications location, coordinate dispatch, monitor alarms, and provide exceptional customer service.

Join a team guided by agility, reliability and integrity, with access to shift-based opportunities, training, and benefits. This role aligns with Allied Universal's commitment to safety and service excellence.

Qualifications

• Possession of a guard card or license preferred.
• 18+ for unarmed roles; 21+ for armed roles.
• Background investigation required by applicable laws.
• Drug screening required where permitted by law.

Responsibilities

• Provide customer service to employees, visitors, vendors and field personnel at a telecommunications location.
• Monitor and coordinate dispatch communications for alarms, service requests, incidents and critical situations.
• Respond to incidents in a calm, problem-solving manner and coordinate with on-site personnel and responders.
• Maintain detailed dispatch logs and protect confidential information.
• Conduct regular patrols of the business and designated areas.

Skills

Customer service

Dispatch coordination

Security procedures

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Center in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor incoming information, and help direct appropriate responses to security-related needs. You will maintain clear records, provide outstanding customer service, and support a professional, responsive environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PM

What You'll Do

• Provide customer service to employees, visitors, vendors, and field operations personnel at a telecommunications location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor and coordinate dispatch communications for alarms, service requests, incidents, and critical situations, documenting information accurately and escalating notifications according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel, emergency responders, and appropriate internal contacts as directed.
• Maintain detailed dispatch logs, incident reports, and communication records while protecting confidential operational and customer information.
• Conduct regular and random patrols of the business, perimeter, and designated telecommunications infrastructure areas; working environments and conditions may vary by client site.

Minimum Requirements

• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.