Security Officer Full Time Customer Support Patrol

Allied Universal; Birmingham (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Support Patrol in Birmingham, AL. You will support patients, visitors and staff by patrolling healthcare locations, maintaining a visible presence, and ensuring access control procedures.

As an Unarmed Patrol Officer, you will communicate clearly, respond to incidents, and document activities. The role emphasizes customer service, teamwork, and integrity in a fast-paced healthcare environment.

Qualifications

• Experience in customer service is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Must be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check required by law.
• Drug screen required where permitted.
• Licensing may be required by state/local law.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, and staff by following security procedures and site policies.
• Conduct regular and random unarmed patrols of buildings, parking areas, entrances, and perimeter areas.
• Monitor access points and assist with visitor screening and directions.
• Respond to incidents, alarms, and critical situations calmly and document activities.
• Maintain accurate logs and reports and communicate with healthcare staff and responders.

Skills

Customer service

Access control

Badge experience

Computer literacy

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Customer Support Patrol in Birmingham, AL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service to patients, visitors, and staff. You will communicate clearly, respond professionally to security-related concerns, and use technology to document activities. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork come first.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

• Mon 06:00 AM - 02:00 PM
• Tue 06:00 AM - 02:00 PM
• Wed 06:00 AM - 02:00 PM
• Thur 06:00 AM - 02:00 PM
• Fri 06:00 AM - 02:00 PM

What You’ll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities in a healthcare setting.
• Conduct regular and random unarmed patrols of buildings, parking areas, entrances, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and assist with visitor screening, directions, and adherence to facility access procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document activities in accordance with site procedures.
• Maintain accurate activity logs, incident reports, and patrol documentation while communicating professionally with healthcare personnel and emergency responders.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.