Security Officer Full Time Customer Service Patrol

Alliedbarton Security Services; Moosic (Lackawanna County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Perks Program

Job summary

Allied Universal is recruiting for a Security Officer Full Time Customer Service Patrol in Moosic, PA. You will monitor and safeguard clients, perform unarmed patrols, support access control, and provide exceptional customer service at a financial institution location.

The role emphasizes professionalism, reliability, and a welcoming environment as part of Allied Universal’s team. A HS diploma or GED and the ability to work various shifts are required.

Qualifications

• Candidates should have prior experience with access control systems and badge management.
• Proficiency in using computers or tablets for basic applications, email, and navigation of digital platforms.
• Relevant customer service experience with positive client interactions and issue resolution.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific security procedures and emergency response activities at a financial institution.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner following escalation/reporting procedures.
• Conduct regular and random unarmed patrols of the premises, lobby areas, offices, parking areas, and perimeter to deter unauthorized activity and identify concerns.
• Monitor access points and visitor activity, verify authorization, and report suspicious activity and facility concerns to the appropriate personnel.
• Prepare clear and accurate reports of incidents, observations, patrols, and security-related activities.

Skills

Access Control/Badge Experience

Comfortable Using Computer or Tablet

Customer Service Experience

Education

High school diploma or GED

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Service Patrol in Moosic, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an unarmed Patrol Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide exceptional customer service. You will communicate professionally with employees and visitors while helping maintain a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $17.62 / Hour

• Access Control/Badge Experience (B201):Candidates should have prior experience with access control systems and badge management. This includes familiarity with security protocols and procedures related to employee access.




• Comfortable Using Computer or Tablet (B204):Candidates must demonstrate proficiency in using computers or tablets. This includes basic software applications, email communication, and the ability to navigate digital platforms effectively.




• Customer Service Experience (B219):Candidates should possess relevant customer service experience. This includes the ability to interact positively with clients, resolve issues, and provide support in a professional manner.




• Client Requires Proof of HS Diploma/GED (C137):Candidates must provide proof of a high school diploma or GED as part of the application process. This documentation is required to ensure compliance with client specifications.

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMSat04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You\'ll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific security-related procedures, policies, and emergency response activities at a financial institution location.


• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.


• Conduct regular and random unarmed patrols of the business, lobby areas, offices, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.


• Monitor access points and visitor activity, verify authorization as required, and report suspicious activity, access issues, and facility concerns to appropriate personnel.


• Prepare clear and accurate reports regarding incidents, observations, patrols, and other security-related activities.

Minimum Requirements:

• Customer Service Experience is preferred.


• CPR/First Aid is preferred.


• Access Control/Badge Experience is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.