Security Officer Day Shift Customer Assistance Patrol

Alliedbarton Security Services; Reading (Berks County); On-site; USD 19,000 - 25,000; Full time

Job summary

Allied Universal is seeking a Security Officer Customer Assistance Patrol in Reading, PA. You will provide courteous customer service, conduct routine patrols, deter incidents, and report observations on a healthcare site.

The role is full-time and unarmed at a government location with a $16.00 per hour pay rate. Responsibilities include monitoring entrances, responding to alarms, and completing accurate incident reports while maintaining a welcoming environment.

Qualifications

• Minimum 6 months of security-related experience.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service by carrying out site-specific security procedures and emergency response activities at a healthcare location.
• Conduct regular unarmed patrols of assigned areas to deter unauthorized activity.
• Respond to incidents, alarms, and critical situations calmly and follow site procedures.
• Monitor access points and observe activity, reporting irregularities to the appropriate personnel.
• Complete incident reports and daily logs in accordance with site requirements.

Skills

Customer service

Security experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Assistance Patrol in Reading, PA, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and report observations in a timely manner. You will provide courteous customer service, communicate professionally with visitors and staff, and support a welcoming environment. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

• Security Experience (C112)

  • Candidates must possess a minimum of 6 months of relevant security experience.
  • This experience should include, but is not limited to, roles in security operations, risk assessment, and incident response.
  • Candidates are encouraged to provide detailed descriptions of their security-related roles in their resumes and cover letters.

• Customer Service Experience (B219)

  • Candidates must demonstrate prior customer service experience.
  • This experience should encompass direct interaction with customers, problem-solving, and effective communication skills.
  • Candidates should highlight their customer service roles and any relevant achievements in their application materials.

Job Schedule: DayTimeThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service by carrying out site-specific security-related procedures, policies, and emergency response activities appropriate to a healthcare location.
• Conduct regular and random unarmed patrols of assigned buildings, entrances, parking areas, and perimeter locations to help deter unauthorized activity.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site procedures and escalating concerns as appropriate.
• Monitor access points and observe visitor, staff, and vehicle activity, reporting unusual conditions or policy violations to the appropriate personnel.
• Complete accurate incident reports, daily activity logs, and other required documentation in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Possess at least 6 months of security-related experience.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.