Security Officer Full Time Customer Service

Allied Universal; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Allied Universal is hiring a Security Officer Full Time Customer Service in New York, NY. In this role you will monitor and patrol client sites, deter incidents, and ensure a welcoming experience for visitors and staff while delivering professional customer service.

You'll perform site-specific procedures, respond calmly to incidents, and support a culture of safety and service. The position offers a daytime schedule with comprehensive benefits and growth opportunities within a leading security

Qualifications

• Customer service experience is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation.
• A drug screen may be required where permitted by law.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter.

Skills

Customer service experience

Guard Card preferred

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Service in New York, NY, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. As a Security Officer at a distinguished cultural institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming experience for visitors, staff, and guests. You will provide exceptional customer service, communicate professionally, and respond to security-related needs with integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule: DayTimeTue10:15 AM - 05:15 PMThur10:15 AM - 05:15 PMFri10:15 AM - 08:15 PMSat10:15 AM - 05:15 PMSun10:15 AM - 05:15 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Customer service experience is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1746971