Security Officer Full Time Customer Assistance

Allied Universal; Richardson (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Smart tools access

Career growth

Health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Assistance in Richardson, TX. You will monitor and patrol assigned areas, manage access control, assist tenants and visitors, and deliver professional customer service while upholding our integrity and teamwork values.

Minimum requirements include a high school diploma; preferred licenses/certifications include guard card, CPR, and access control experience. The role offers daytime shifts and competitive hourly pay.

Qualifications

• Customer service experience preferred.
• Guard card or license preferred.
• Access control/badge experience preferred.
• State, county, or city license preferred.
• CPR certification preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• As a condition of employment, a background investigation will be conducted.
• Drug screen as permitted by law.

Responsibilities

• Provide customer service to tenants, visitors, contractors and delivery personnel per site policies and emergencies.
• Monitor access points and visitor activity; log and report unusual activity.
• Respond to incidents calmly following escalation procedures.
• Conduct patrols of building interiors, common areas, docks, parking, and perimeters.
• Prepare clear reports of incidents and daily activities for leadership and site contacts.

Skills

Customer service

Guard card/license

Access control/badge experience

CPR certification

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Assistance in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Security Officer supporting a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, manage access control, and assist visitors and tenants with professionalism. You will communicate clearly, respond to incidents, and deliver exceptional customer service while reflecting Allied Universal’s agile, reliable, innovative, caring, team-focused, and integrity-driven values.

Position Type: Full Time

Pay Rate: $18.07 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or delivery personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor access points, visitor activity, and contractor check-in processes in accordance with site requirements; maintain accurate logs and communicate unusual activity to appropriate site contacts.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random patrols of building interiors, common areas, loading docks, parking areas, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
• Prepare clear, timely reports of incidents, observations, and daily activities while maintaining professional communication with Allied Universal leadership and site representatives.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and/or badge experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.