Security Officer Full Time Console Operator

Allied Universal; Apex (NC); On-site; USD 57,859,000 - 68,880,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement & Insurance Benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Full Time Console Operator in Apex, NC. You will serve and safeguard clients, monitor communications, document activity, and provide outstanding customer service.

The position offers a structured schedule, competitive pay at $22 per hour, and opportunities for growth. You will work with a caring, collaborative team and play a role in maintaining a safe, welcoming environment.

Qualifications

• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to our clients by carrying out security‑related procedures, site‑specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem‑solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Skills

Customer service

Computer literacy

Education

High school diploma or equivalent

CPR certification

First Aid certification

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Console Operator in Apex, NC, you will serve and safeguard clients in a range of industries. As a Dispatch Professional with Allied Universal, you will help support security-related operations by monitoring communications, coordinating responses, documenting activity, and providing outstanding customer service. Using computer-based systems, you will help maintain clear communication among personnel and contribute to a welcoming, professional environment. Join a caring, agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

• Mon: 02:00 PM - 10:00 PM
• Tue: 02:00 PM - 10:00 PM
• Wed: 02:00 PM - 10:00 PM
• Sun: 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to our clients by carrying out security‑related procedures, site‑specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem‑solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.