Security Officer - Full Time - 1st Shift

Northfield Park Racino; Ohio; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Northfield Park Racino is seeking Security Officers to deter threats, respond to emergencies, and maintain safety across the property. The role requires specialized training and physical conditioning, with duties including patrols, monitoring surveillance, and reporting incidents.

Applicants should have a High School Diploma or GED and at least 1 year of customer service experience. Prior security experience is preferred. Training and certifications will be provided as needed.

Qualifications

• High School Diploma, GED or equivalent is required.
• 1+ years of customer service experience is required.
• Knowledge of security procedures and emergency response preferred.

Responsabilités

• Patrol and monitor all areas of the property, including exterior, by vehicle or bike.
• Monitor alarm system and surveillance cameras.
• Provide guest service and resolve issues involving guests and employees.
• Act as a first responder in emergencies and render first aid as needed.
• Prepare reports of daily activities and incidents.
• Coordinate communications with personnel via phones or radios.
• Assist in evacuations and secure scenes to prevent further loss or damage.

Connaissances

Customer service

Emergency procedures

First aid

Communication

Formation

High School Diploma/GED

Description du poste

Description

Primary Purpose:

Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Principal Duties & Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.

Required for All Jobs

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.

Education

• High School Diploma, GED or equivalent - Required

Work Experience

• 1+ Years of Prior Relevant Experience Customer service experience - Required

Additional Requirements

• Previous security experience. - Preferred
• Previous experience working in a similar setting. - Preferred

Knowledge, Skills and Abilities

• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training course.