Security Officer - Full Time - 2nd Shift

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Northfield Park Racino in Northfield Center Township, Ohio is looking for Security Officers to act as a visual deterrent and respond to security and emergency needs. Responsibilities include patrolling property areas, monitoring alarms, and ensuring guest service.

Applicants should have a High School Diploma or GED, at least 1 year of customer service experience, and proof of eligibility to work in the U.S. Previous security experience is preferred. This position requires ongoing training in security practices and emergency response.

Qualifications

• 1+ years of prior relevant customer service experience is required.
• Proof of eligibility to work in the United States is necessary.
• Previous security experience is preferred.

Responsibilities

• Patrol and monitor all areas of the property.
• Provide excellent guest service.
• Act as a first responder in emergencies.

Skills

Defensive tactics and handcuffing techniques

Customer service

Emergency response procedures

Equipment operation

Education

High School Diploma or GED

Job description

Position Overview

Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are performed in accordance with departmental and property policies, practices, and procedures.

Principal Duties & Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and follow established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders, and initiate and conduct evacuation procedures.
• Successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drills as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.

Requirements

Performs other job-related duties as requested.

Proof of eligibility to work in the United States.

Education

• High School Diploma, GED or equivalent - Required

Work Experience

• 1+ years of prior relevant experience Customer Service experience - Required

Additional Requirements

• Previous security experience - Preferred
• Previous experience working in a similar setting - Preferred

Knowledge, Skills And Abilities

• Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques.
• Ability to participate in all evacuation procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Candidate will be required to satisfactorily pass a security officer academy training.