Security Officer

Beemok Capital, LLC; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Beemok Capital, LLC seeks a vigilant Security Officer to safeguard guests and staff, maintain a secure environment, and respond quickly to emergencies. Duties include patrols, access control, incident reporting, and collaboration with local authorities to resolve issues discretely.

The role emphasizes proactive protection, First Aid/CPR readiness, and seamless coordination with the Emergency Response Team to uphold the hotel’s reputation and safety standards.

Qualifications

• HS diploma required; security or law enforcement training preferred.
• Minimum 1–2 years in security or military/law enforcement.
• First Aid, CPR, and AED certification preferred.
• Strong communication and de-escalation skills.
• Knowledge of emergency procedures and safety regulations.

Responsibilities

• Protect guests and colleagues at all times.
• Review log records and daily shift information.
• Escort non-hotel personnel at entrances as required.
• Inspect and secure belongings and bags per policy.
• Respond to incidents with first aid or CPR when needed.
• Monitor surveillance cameras and investigate alarms.
• Coordinate with local authorities during emergencies.
• Complete all paperwork and shift handover.
• Maintain security and confidentiality of guest information.

Skills

First Aid CPR AED

Communication & de-escalation

Surveillance knowledge

Incident report writing

Discretion & integrity

Education

High school diploma or equivalent

Security or law enforcement training preferred

Tools

Surveillance equipment

Radio/communications systems

Job description

The position of Security Officer serves as a vital safeguard for our guests and team members, maintaining a highly secure, welcoming, and safe environment at all times. Rather than simply enforcing regulations, this role centers on proactive vigilance through property patrols, investigative follow-ups, and the prompt reporting of property deficiencies to protect the hotel's reputation and assets. As an essential member of our Emergency Response Team, the officer acts as a composed first responder during fire, safety, or medical crises, providing immediate First Aid and CPR while seamlessly coordinating with local authorities to ensure a discreet and safe resolution.

DUTIES & RESPONSIBILITIES:

• Ensure that the Hotel and its colleagues and guests are protected at all times.
• Review department log records and be familiar with pertinent information relevant to the daily shift.
• Review the hotel status and follow up actions with the previous shift officer.
• Issue radios and keys to designated hotel personnel. Maintain accurate records and ensure the safekeeping of such in accordance with hotel procedures.
• Ensure all non-hotel personnel arriving at the colleague entrance are properly escorted while on the property according to the hotel policy.
• Inspect colleague packages, purses, bags, etc. as colleagues enter or leave the property as designated by hotel policy.
• Provide escorts for colleagues in accordance with departmental standards.
• Ensure that after-hours access into secured hotel areas is properly authorized, monitored, and documented in accordance with hotel standards.
• Handle deliveries received during non-business hours following hotel procedures.
• Work with outside agencies (i.e., police) cooperatively and follow established hotel regulations.
• Coordinate emergency situations as specified in the departmental manual.
• Contact the Director of Loss Prevention immediately for emergency situations as specified in the departmental manual.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and documenting all actions taken in accordance with departmental standards.
• Resolve safety hazard situations.
• Ensure all guest room doors are secured; assist guests with room access in accordance with hotel procedures.
• Challenge suspicious persons on hotel property in accordance with departmental procedures.
• Conduct designated investigations into theft or lost items, noise complaints, assault complaints, and other guest complaints, and complete documented reports.
• Respond to the scene of a guest/ colleague accident promptly; administer first aid / CPR and communicate specified information to EMS/ medical personnel as required.
• Report to scenes of guest or employee fighting and follow designated procedures.
• Comply with state regulations and hotel guidelines for handling intoxicated guests.
• Document, organize, and store all lost and found items given to security.
• Report to scenes of guests or colleagues fighting and follow designated procedures.
• Comply with state regulations and hotel guidelines for handling intoxicated guests.
• Report to scenes of vehicle accidents/ thefts and document specified information.
• Assist in moving/removing guest room possessions, inventory, and security of such.
• Complete all paperwork and closing duties before leaving.
• Review hotel status and any follow-up actions with the on-coming Security Officer.
• Be aware of ADA standards.
• Ensure security and confidentiality of all guest and hotel information.

REQUIRED SKILLS & EXPERIENCE:

• High school diploma or equivalent required; additional security or law enforcement training preferred.
• Minimum 1-2 years of security or military/law enforcement experience, preferably in a luxury hotel or high-end retail/hospitality environment.
• First Aid, CPR, and AED certification strongly preferred.
• Strong communication and de-escalation skills with the ability to remain calm and professional under pressure.
• Understanding of emergency procedures, surveillance equipment, and safety compliance regulations.
• Discreet, observant, and well-groomed with a strong sense of integrity and confidentiality.
• Proficiency in writing clear incident reports and using communication/radio systems.

PHYSICAL REQUIREMENTS:

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
• Available to work varied shifts, including nights, weekends, and holidays.

Reasonable accommodation may be made to enable individuals