Security - Officer FT

Bally's Atlantic City Casino Resort; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Bally's Atlantic City Casino Resort in Atlantic City, NJ, is seeking a role focused on delivering premier guest service while upholding casino regulations. You will greet guests, anticipate needs, and respond quickly to service issues, contributing to a positive atmosphere and repeat visits.

The position requires solid communication, organizational skills, and basic knowledge of casino policies. Experience in public relations or casino security is a plus, and the role involves money handling and

Qualifications

• Good communication skills, organizational ability, and judgment.
• Ability to direct and manage people.
• Knowledge of casino laws and regulations.
• Broad knowledge of games and casino rules.
• Public relations and casino security experience desirable.

Responsibilities

• Provide superior guest services with friendly interactions.
• Promote casino programs and manage guest relations.
• Ensure safety and security procedures are followed.
• Guard transfer of money and chips and perform security duties.
• Participate in Bad Beat system supervision and casino operations.
• Other duties as assigned.

Skills

Good communication

Organizational skills

Judgment

People management

Public relations

Casino security

Education

High school degree or equivalent

Job description

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests’ wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Enforces company security/safety regulations.
• Guards transfer of money and chips.
• Performs all security/safety related duties for Casino/Hotel.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Operates motorized vehicle, i.e., company van.
• Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
• Other duties as assigned.

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Physical Demands:

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Target Salary Range:

• $19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

"Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".

Qualifications

Experience

Preferred

Good communication skills, organizational ability, and judgment as well as the ability to direct and manage people.

Knowledge of the laws and regulations affecting the casino industry.

A broad knowledge of games and casino rules, procedures, and administration.

Public relations and casino security experience are desirable.

High school degree or equivalent.

Licenses & Certifications

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.