Security – Officer FT

Bally's Interactive; Atlantic (IA); On-site; USD 21,593 - 30,754; Part time

Job summary

Bally's Interactive is seeking a customer service representative in Atlantic, Iowa. This role involves providing excellent service, maintaining a positive atmosphere, and ensuring guest satisfaction. Responsibilities include greeting guests warmly, resolving service issues, and enforcing company regulations.

The work environment is diverse and fast-paced, suitable for someone who can manage multiple tasks effectively. The target salary for this position is $19.00 per hour.

Responsibilities

• Demonstrates superior customer service skills.
• Creates a positive atmosphere and celebrates guests’ wins.
• Anticipates needs and provides fast, flawless service.

Job description

Responsibilities:

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests ‘ wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Enforces company security/safety regulations.
• Guards transfer of money and chips.
• Performs all security/safety related duties for Casino/Hotel.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Operates motorized vehicle, i.e., company van.
• Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
• Other duties as assigned.

Work Environment:

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Target Salary Range:

$19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

“Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE ” .