Security Officer Enhanced Part Time Customer Service Patrol

Allied Universal; Palo Alto (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Disability insurance

Holiday pay, time-and-a-half

Vacation after one year

Job summary

Allied Universal Security Officer Enhanced Part Time in Palo Alto, CA, offers flexible, reliable hours at a designated site with opportunities to pick up extra shifts. The role emphasizes customer service, security procedures, and incident response while maintaining a strong commitment to safety and community trust.

The position pays $22.00 per hour with a schedule that includes evening shifts and weekend coverage.

Qualifications

• At least 2 years of security-related experience.
• A state, county, or city-issued security license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required.
• Licensing requirements may be required prior to employment.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document activities as required.
• Conduct regular and random unarmed patrols throughout the retail property, including common areas, parking areas, entrances, and perimeter locations, to deter unauthorized activity and identify potential hazards.
• Monitor access points and observe activity throughout the location, providing directions and assistance to visitors while reporting suspicious activity or policy violations.
• Complete required reports, maintain accurate activity logs, and communicate observations and incidents to Allied Universal leadership and site management.

Skills

Security experience

Customer service

Computer/tablet literacy

Flexible schedule

Education

High school diploma or equivalent

Security license preferred

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.

As a Security Officer Enhanced Part Time Customer Service Patrol in Palo Alto, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeSat04:00 PM - 08:00 PMSun04:00 PM - 08:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document activities as required.
• Conduct regular and random unarmed patrols throughout the retail property, including common areas, parking areas, entrances, and perimeter locations, to help deter unauthorized activity and identify potential hazards.
• Monitor access points and observe activity throughout the location, providing directions and assistance to visitors while reporting suspicious activity or policy violations.
• Complete required reports, maintain accurate activity logs, and communicate observations and incidents to Allied Universal leadership and site management.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• A state, county, or city-issued security license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1740324