Security Officer Dispatch Incident Prioritization

Allied Universal; Newark (DE); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement plan

Perks Program

Job summary

Allied Universal is seeking a Part-Time Security Officer Dispatch Incident Prioritization in Newark, DE. You will coordinate communications, monitor systems, document incidents, and help direct responses to security-related needs within a financial institution.

You will serve as a reliable point of contact for employees and responders, delivering exceptional customer service while working a fixed afternoon schedule. Training and career growth opportunities are provided.

Qualifications

• 3+ years of combined law enforcement, military, or security experience or a college degree.
• Comfort using a computer or tablet, preferred.
• CPR and First Aid certification, preferred.
• Customer service experience, preferred.
• Access control and badge experience, preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.

Responsibilities

• Provide customer service and follow site security policies at a financial institution location.
• Receive, prioritize, and dispatch calls for service and incidents promptly.
• Monitor security systems, cameras, alarms, and access activity; document incidents per procedures.
• Respond to incidents calmly and coordinate with site personnel and emergency responders.
• Maintain dispatch logs and incident reports; deter unauthorized activity through timely notifications.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Education

College degree

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Incident Prioritization in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Dispatcher supporting a financial institution, you will coordinate communications, monitor systems and activity, document incidents, and help direct responses to security-related needs. You will serve as a reliable point of contact for employees, visitors, and responding personnel while delivering exceptional customer service. Join Allied Universal, where teamwork, integrity, innovation, and a caring culture put people first.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 06:00 PMTue02:00 PM - 06:00 PMWed02:00 PM - 06:00 PMThur02:00 PM - 06:00 PMFri02:00 PM - 06:00 PM

What You'll Do

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a financial institution location.
• Receive, prioritize, and dispatch calls for service, alarms, and incident notifications to appropriate personnel in a timely, professional manner.
• Monitor communications systems, cameras, alarms, and access-related activity, and document observations and incidents according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site personnel and emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, and shift communications while helping to deter unauthorized activity through timely notification and coordination.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Be comfortable using a computer or tablet, preferred.
• Possess CPR and First Aid certification, preferred.
• Possess customer service experience, preferred.
• Possess access control and badge experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.