Security Officer Dispatch Coordinator

Allied Universal; Hartford (CT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Coordinator in Hartford, CT. You will coordinate security-related communications, monitor activity, and support timely incident responses at a financial institution location.

Join Allied Universal, a leading security and facility services company, for a role offering development and a collaborative team environment with a focus on customer service and safeguarding people and property.

Qualifications

• At least five years of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation.
• Allied Universal will consider qualified applications with criminal histories.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state/local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and business partners by carrying out site-specific procedures, access protocols, and emergency response activities at a financial institution location.
• Monitor incoming calls, alarm signals, and communications systems; dispatch appropriate personnel and/or emergency responders according to established procedures.
• Maintain accurate dispatch logs, incident records, and shift activity reports, escalating unusual or critical situations to site leadership as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely communication and coordination with relevant personnel.
• Monitor security-related systems and communications to help deter unauthorized activity and support continuity of operations.

Skills

Customer service

Computer usage

Education

High school diploma or equivalent

Tools

Access control systems

Badge experience

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Hartford, CT, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional at a financial institution location, you will coordinate security-related communications, monitor activity, and support timely response to incidents. You will maintain clear records, communicate with officers and site personnel, and provide exceptional customer service while helping to maintain a welcoming environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $29.20 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You’ll Do:

• Provide customer service to employees, visitors, and business partners by carrying out site-specific procedures, access protocols, and emergency response activities at a financial institution location.
• Monitor incoming calls, alarm signals, and communications systems; dispatch appropriate personnel and/or emergency responders according to established procedures.
• Maintain accurate dispatch logs, incident records, and shift activity reports, escalating unusual or critical situations to site leadership as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely communication and coordination with relevant personnel.
• Monitor security-related systems and communications to help deter unauthorized activity and support continuity of operations.

Minimum Requirements:

• At least five years of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.