Security Officer Dispatch Communications Driver

Allied Universal; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Communications Driver in Austin, TX. This role coordinates communications, monitors activity, and supports timely responses to security needs while maintaining access control and high levels of customer service.

The position requires a valid driver’s license, a high school diploma or equivalent, and compliance with background checks and drug screening. It is a full-time, hourly driver role with shift schedules in the afternoon/evening.

Qualifications

• Valid driver’s license (state where job is located).
• Customer service experience preferred.
• Access control/badge experience preferred.
• Comfort using computer or tablet preferred.
• Minimum age 18 for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors at a technology/media location by following security procedures and site policies.
• Receive, prioritize, and dispatch calls for service, alarms, incidents, and routine requests to appropriate personnel.
• Monitor communication systems, alarm activity, access control notifications, and video feeds; document information and escalate as needed.
• Maintain dispatch logs, incident records, and shift communications; protect confidential information.
• Respond to incidents calmly and coordinate with on-site personnel and emergency responders.

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications Driver in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatcher at a dynamic technology location, you will coordinate communications, monitor activity, and support timely responses to security-related needs. You will help maintain access control awareness, provide exceptional customer service, and collaborate with onsite teams while using computer-based systems. This driving position requires a valid driver’s license in the job state. Join Allied Universal’s agile, reliable, innovative team, where people come first and integrity guides every action.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon01:30 PM - 10:15 PMTue02:00 PM - 10:45 PMWed01:30 PM - 10:15 PMThur01:30 PM - 10:15 PMSun01:30 PM - 10:15 PM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology and media location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, incidents, and routine requests to appropriate personnel in a timely and professional manner.
• Monitor communication systems, alarm activity, access control notifications, and/or video feeds; document relevant information and escalates concerns according to site-specific procedures.
• Maintain accurate dispatch logs, incident records, visitor information, and shift communications while protecting confidential operational information.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel and emergency responders as directed by established procedures.

Minimum Requirements:

• A valid driver’s license is required in the state where the job is located.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1740088