Security Officer Customer Service Patrol Full Time

Alliedbarton Security Services; Tempe (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Smart Tools: view/claim additional/sh

Career growth and paid training

Retirement savings plan and health/AD

Perks program discounts

Job summary

Allied Universal, the leading security and facility services company in North America, seeks a Security Officer Customer Service Patrol in Tempe, AZ. You will monitor and safeguard clients, provide outstanding customer service, and maintain a visible presence at an industrial location.

The role includes unarmed patrols, access control, and calm responses to incidents, with a daytime schedule and a pay rate of $22.00 per hour. Allied Universal emphasizes teamwork and professional conduct.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience preferred.
• Guard card/license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to clients, visitors, contractors, and employees at an industrial distribution location.
• Conduct regular unarmed patrols of the facility, warehouse areas, loading docks, parking areas, and perimeter.
• Monitor access points and visitor, contractor, and delivery activity per site requirements and document observations.
• Respond to incidents, alarms, and critical situations calmly following emergency procedures.
• Complete accurate activity reports, incident documentation, and shift communications.

Skills

Customer service

Access control

Unarmed patrols

Excellent communication

Education

High school diploma or equivalent

Tools

Badge access systems

Security monitoring equipment

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service. You will communicate professionally with employees and visitors while using teamwork, integrity, and a caring, reliable approach that reflects Allied Universal’s values.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeMon10:30 AM - 06:30 PMTue10:30 AM - 06:30 PMWed10:30 AM - 06:30 PMThur05:30 AM - 01:30 PMFri05:30 AM - 01:30 PM

What You'll Do:

• Provide customer service to clients, visitors, contractors, and/or employees by carrying out site-specific security-related procedures and policies at an industrial distribution location.
• Conduct regular and random unarmed patrols of the facility, warehouse areas, loading docks, parking areas, and perimeter to help identify unusual activity, hazardous conditions, and/or access concerns.
• Monitor access points and visitor, contractor, and delivery activity in accordance with site requirements, documenting observations and communicating concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Complete accurate activity reports, incident documentation, and shift communications while maintaining a professional presence.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort with using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.