Security Officer Customer Service Patrol Full Time

Allied Universal; Tempe (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Customer Service Patrol in Tempe, AZ. You will patrol industrial locations, deter incidents, monitor access, and provide excellent customer service with professional communication and teamwork.

The role emphasizes on-site security duties, incident response, and accurate reporting, with a pay rate of $22.00 per hour. This full-time position requires a high school diploma and background screening.

Qualifications

• Customer service experience preferred.
• Access control/badge experience preferred.
• CPR certification preferred.
• Comfort with using a computer or tablet preferred.
• High school diploma or equivalent required.
• Guard card or license preferred.
• Background check and drug screen required.
• Driver's license required only for driving positions.

Responsibilities

• Provide customer service to clients, visitors, contractors, and employees by following site-specific security procedures.
• Conduct regular unarmed patrols of the facility, warehouses, loading docks, parking areas, and perimeter.
• Monitor access points and visitor/contractor activity per site requirements; document observations.
• Respond calmly to incidents and alarms following emergency procedures.
• Complete accurate activity reports and shift communications.

Skills

Customer service

Access control

CPR certification

Computer literacy

18+ years old

Education

High school diploma or equivalent

Guard card or license (preferred)

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service. You will communicate professionally with employees and visitors while using teamwork, integrity, and a caring, reliable approach that reflects Allied Universal’s values.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

• Mon 10:30 AM - 06:30 PM
• Tue 10:30 AM - 06:30 PM
• Wed 10:30 AM - 06:30 PM
• Thur 05:30 AM - 01:30 PM
• Fri 05:30 AM - 01:30 PM

What You'll Do:

• Provide customer service to clients, visitors, contractors, and/or employees by carrying out site-specific security-related procedures and policies at an industrial distribution location.
• Conduct regular and random unarmed patrols of the facility, warehouse areas, loading docks, parking areas, and perimeter to help identify unusual activity, hazardous conditions, and/or access concerns.
• Monitor access points and visitor, contractor, and delivery activity in accordance with site requirements, documenting observations and communicating concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Complete accurate activity reports, incident documentation, and shift communications while maintaining a professional presence.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort with using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.