Security Officer Customer Service Patrol Full Time

Allied Universal; Austin (TX); Presencial; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Descripción de la vacante

Allied Universal is seeking a Security Officer Customer Service Patrol Full Time in Austin, TX to safeguard clients across industries, monitor and patrol assigned areas, and provide outstanding customer service.

You will support access control, badge processes, and documentation while working with a team that puts people first and acts with integrity. The role is full-time with day shift hours.

Formación

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfortable using a computer or tablet.

Responsabilidades

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by following site-specific policies and procedures.
• Conduct regular and random unarmed patrols of office spaces, labs, common areas, parking areas and facility perimeter.
• Respond to incidents, alarms, access-control concerns and critical situations in a calm, professional manner per site procedures.
• Monitor access points and visitor activity, verify credentials as directed, and help manage entry/exit procedures.
• Document patrols, incidents, observations, and security-related activities in required reports.

Conocimientos

Customer service

Access control

Computer/Tablet use

Educación

High school diploma or equivalent

Descripción del empleo

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol Full Time in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an Unarmed Security Officer supporting a dynamic technology, media, and telecommunications location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control and badge processes, and provide outstanding customer service. Use computer or tablet systems to document activity and communicate clearly while working with a reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $23.46 / Hour

Job Schedule: DayTimeMon08:00 AM - 05:00 PMTue08:00 AM - 05:00 PMWed08:00 AM - 05:00 PMThur08:00 AM - 05:00 PMFri08:00 AM - 05:00 PM

What You’ll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused business location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of office spaces, laboratories, common areas, parking areas, and the facility perimeter, reporting unusual conditions and security-related concerns.
• Respond to incidents, alarms, access-control concerns, and critical situations in a calm, professional, problem-solving manner, following site-specific procedures.
• Monitor access points and visitor activity, verify credentials as directed, and help maintain orderly entry and exit procedures.
• Document patrols, incidents, observations, and security-related activities in required reports and logs.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.