Security Officer Customer Service Patrol

Allied Universal; West Des Moines (IA); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Descrizione del lavoro

Allied Universal is seeking a Security Officer Customer Service Patrol in West Des Moines, IA. You will serve clients at a financial institution, conduct patrols, support access control, and provide professional customer service to visitors and staff.

This full-time role offers a daytime to early-morning schedule, competitive pay, and opportunities to grow within a dynamic, safety-focused team that values integrity and teamwork.

Competenze

• At least two years of security-related experience.
• Customer service experience preferred.
• Guard card/license preferred.
• High school diploma or equivalent required.
• Background check and drug screen required.
• Licensing requirements may vary by state/local laws.

Mansioni

• Provide customer service to clients, visitors, and employees while following security procedures and site policies.
• Respond to incidents, alarms, and concerns in a calm, professional manner, following reporting procedures.
• Conduct regular and random unarmed patrols of banking areas and surrounding perimeter.
• Monitor access points and observe visitor activity per site procedures.
• Complete activity logs and incident reports, and communicate to site leadership.

Conoscenze

Customer service

Security experience

Patrol basics

Observation skills

Formazione

High school diploma

Descrizione del lavoro

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in West Des Moines, IA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Patrol Unarmed Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter incidents, support access control activities, and provide professional customer service. You will communicate clearly with visitors and staff while responding to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team and contribute to a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, alarms, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established reporting procedures.
• Conduct regular and random unarmed patrols of banking areas, entrances, parking areas, and the surrounding perimeter to help identify and report unusual activity or facility concerns.
• Monitor access points and observe visitor activity in accordance with site procedures, helping to maintain an orderly environment.
• Complete accurate activity logs, incident reports, and shift documentation, and communicate relevant information to site leadership and Allied Universal management.

Minimum Requirements:

• Possess at least two years of security-related experience.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.