Security Officer Customer Access

Allied Universal; Spartanburg (SC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k plans

Employee discounts

Paid training

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Customer Access in Spartanburg, SC. You will monitor access points, perform patrols, and maintain a visible presence to deter incidents while delivering excellent customer service.

This full-time role offers daytime shifts with a predictable schedule, on-site work, and opportunities to grow through training and benefits.

Qualifications

• High school diploma or equivalent required.
• Background check and drug screen required.
• License requirements depend on state; some roles need a valid driver’s license.
• Age: 18+ for unarmed, 21+ for armed roles.

Responsibilities

• Provide customer service by enforcing site policies and procedures.
• Respond calmly to incidents and escalate as needed per site procedures.
• Conduct regular and random patrols of technology-focused facilities and surrounding areas.
• Monitor access points, verify credentials, and report unusual activity.
• Complete incident reports and logs as required.

Skills

Customer service experience

Loss prevention experience

Access control

Computer/tablet literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Access in Spartanburg, SC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Security Officer supporting a dynamic technology, media, and telecommunications location, you will monitor access points, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will provide exceptional customer service and clear communication while supporting a welcoming environment. Guided by Allied Universal’s agile, reliable, innovative, and people-first culture, you will work with integrity and teamwork to deliver outstanding service.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM

What You\'ll Do

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.


• Respond to incidents and critical situations in a calm, problem‑solving manner, escalating concerns according to site procedures.


• Conduct regular and random patrols of technology‑focused facilities, including building interiors, access points, loading areas, parking areas, and perimeter locations.


• Monitor access to assigned areas, verify credentials as directed by site policies, and report unusual activity or conditions.


• Complete accurate incident reports, daily activity logs, and other required documentation in accordance with Allied Universal and site requirements.

Minimum Requirements

• At this site there are limited on‑site facilities such as portable toilets and rustic guard shacks.


• Comfortable using a computer or tablet is preferred.


• Customer service experience is preferred.


• Loss prevention experience is preferred.


• Access control and badge experience is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Benefits

• Health insurance and 401k plans for full-time positions


• Schedules that fit with your personal life goals


• Ongoing paid training programs and career growth opportunities


• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.