Security Officer Command Center

Allied Universal; Cumberland (RI); On-site; USD 29,000 - 40,000; Full time

Job summary

Allied Universal, Cumberland, RI, is seeking a Security Officer Command Center/Dispatch Officer to safeguard clients across healthcare locations. You will coordinate communications, monitor activity, manage access control, document incidents, and provide exceptional customer service.

The role requires at least one year in security, with CPR preferred, and the ability to lift up to 20 pounds. A high school diploma is required, and background checks and drug screening are part of employment.

Qualifications

• At least one year of security-related experience.
• CPR certification preferred.
• Ability to lift up to 20 pounds preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with laws.
• Allied Universal will consider qualified applications with criminal histories.
• As a condition of employment, applicants will be subject to a drug screen where permitted by law.
• Licensing requirements may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to staff, visitors, patients, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and coordinate communications from the dispatch center, receiving calls, documenting requests, and directing appropriate personnel to incidents and service needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying site contacts and emergency responders as directed by established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports, escalating concerns through established communication channels.
• Monitor access control, alarm, and camera systems as assigned, reporting irregular activity and helping to deter unauthorized access at the healthcare location.

Skills

Security experience

CPR certification

Lifting 20 pounds

Access control

Computer/tablet use

Age 18+ / 21+

High school diploma

Background check

Drug screen

Licensing requirements

Driver’s license (driving positions)

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Command Center in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate communications, monitor activity, and support timely responses to security-related needs. You will help maintain access control processes, document incidents, and provide exceptional customer service while working collaboratively with site personnel. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMThur11:00 PM - 07:00 AMFri06:00 PM - 02:00 AMSat06:00 PM - 02:00 AM

What You'll Do

• Provide customer service to staff, visitors, patients, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and coordinate communications from the dispatch center, receiving calls, documenting requests, and directing appropriate personnel to incidents and service needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying site contacts and emergency responders as directed by established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports, escalating concerns through established communication channels.
• Monitor access control, alarm, and camera systems as assigned, reporting irregular activity and helping to deter unauthorized access at the healthcare location.

Minimum Requirements

• Possess at least one year of security-related experience.
• CPR certification is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.