Security Officer - Borgata

MGM Resorts International; Atlantic City (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts with hotel, F&B, retail and

Entertainment discounts with partners

Free parking on and off shift

Healthcare, financial, and time off

Professional development and community

Job summary

MGM Resorts International in Atlantic City is seeking a Security Officer to help maintain a safe and secure environment, respond to emergencies, and protect people and property through proactive intervention and quick decision-making.

Key duties include guest and employee service, emergency response, alarm and camera monitoring, gaming drops, and incident reporting. Training and compliance are required to ensure safety at the property.

Qualifications

• Minimum 1 year of prior customer service experience.
• High school diploma or GED is required.
• Previous security, military, or law enforcement experience is preferred.

Responsibilities

• Provide excellent guest service to guests and employees and resolve complaints and issues arising with both guests and employees.
• Act as a first responder in emergencies, render appropriate first aid to injured persons and follow established reporting protocol.
• Monitor alarm systems and surveillance cameras.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Act as a dispatcher to relay information to or from appropriate personnel using phones or two-way radios; write daily activity and incident reports.
• Assist in emergencies by securing the scene, advising on threats, summoning responders, and conducting evacuations.
• Maintain proficiency and attend mandatory legal, defensive tactics, first aid, CPR/AED training drills as a condition of employment.

Skills

Customer service

Education

High school diploma / GED

Job description

Atlantic City, New Jersey

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

Make a difference every day as a Security Officer. You'll help maintain a safe and secure environment, respond to emergencies, and protect people and property through proactive intervention and quick decision-making.

The Day-to-day

• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Monitor alarm system and surveillance cameras.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios. Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment. Maintain proficiency in the use of all assigned equipment.

The Ideal Candidate

• 1+ Years of Prior Relevant Customer Service Experience is Required
• High School Diploma or GED is Required
• Previous security, military, or law enforcement experience is Preferred

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The rate for this role is:

$20.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?