Security Officer - Borgata

MGM Resorts; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness program

Employee discounts

Free parking

Healthcare benefits

Development opportunities

Job summary

MGM Resorts Atlantic City is seeking a Security Officer to help maintain a safe, welcoming environment for guests and colleagues. You will respond to incidents, monitor alarms and cameras, and support emergency procedures with calm, professional judgment.

The role requires at least 1 year of customer service experience and a high school diploma or GED. Previous security or related experience is preferred. Benefits include healthcare, paid time off, and employee discounts.

Qualifications

• 1+ Years of Prior Relevant Customer Service Experience is Required.
• High School Diploma or GED is Required.
• Previous security, military, or law enforcement experience is Preferred.

Responsibilities

• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Monitor alarm system and surveillance cameras.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios. Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.

Skills

Customer service

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Make a difference every day as a Security Officer. You'll help maintain a safe and secure environment, respond to emergencies, and protect people and property through proactive intervention and quick decision-making.

THE DAY-TO-DAY:

• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Monitor alarm system and surveillance cameras.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios. Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.

Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment. Maintain proficiency in the use of all assigned equipment.

THE IDEAL CANDIDATE:

• 1+ Years of Prior Relevant Customer Service Experience is Required
• High School Diploma or GED is Required
• Previous security, military, or law enforcement experience is Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:

$20.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ?