Security Officer Armed Dispatch Duty Controller

Allied Universal; Marietta (GA); On-site; USD 3,072,000 - 4,375,000; Full time

Benefits offered by this job

Smart Tools program

Career growth and training

Medical, dental, vision, life and AD&D

Job summary

Allied Universal, North America’s leading security and facility services company, seeks an Armed Dispatch Duty Controller in Marietta, GA. You will coordinate calls, monitor incidents, and maintain logs while providing outstanding customer service at an aerospace/defense site.

The role requires 3+ years security/military experience or a degree, an armed guard card, and the ability to lift up to 20 pounds. CPR/First Aid preferred.

Qualifications

• Possess at least 3 years of combined law enforcement, military, or security-related experience, or a college degree.
• Possess an armed guard card or license.
• Be able to lift up to 20 pounds, preferred.
• Possess handcuffing certification, preferred.
• Possess CPR and/or First Aid certification, preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required.
• Licensing may be required by state/local laws.

Responsibilities

• Provide customer service to clients by carrying out site-specific security-related procedures, policies, and/or emergency response activities at an aerospace and defense location.
• Receive, prioritize, and dispatch calls for service, alarms, access-control concerns, and other security-related incidents to appropriate personnel.
• Monitor communication channels and maintain accurate logs of dispatch activity, incident details, personnel status, and follow-up actions.
• Respond to incidents and critical situations in a calm, problem‑solving manner, escalating matters according to site‑specific procedures.
• Coordinate with site personnel, emergency responders, and Allied Universal leadership to support timely communication and incident response.

Skills

Customer service

Dispatch coordination

Log maintenance

Teamwork

Education

High school diploma or equivalent

Tools

Armed guard card/license

CPR/First Aid certification

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Armed Dispatch Duty Controller in Marietta, GA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As an Armed Dispatch Officer at a dynamic aerospace and defense location, you will coordinate communications, monitor activity, and support timely response to security-related concerns. You will maintain a visible presence, help deter incidents, and deliver exceptional customer service through clear communication and teamwork. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture puts people first and integrity guides every action.

Position Type: Full Time

Pay Rate: $27.03 / Hour

Job Schedule:

• Mon: 10:00 PM - 06:00 AM
• Fri: 10:00 PM - 06:00 AM
• Sat: 10:00 PM - 06:00 AM
• Sun: 10:00 PM - 06:00 AM

What You’ll Do:

• Provide customer service to clients by carrying out site-specific security-related procedures, policies, and/or emergency response activities at an aerospace and defense location.
• Receive, prioritize, and dispatch calls for service, alarms, access-control concerns, and other security-related incidents to appropriate personnel.
• Monitor communication channels and maintain accurate logs of dispatch activity, incident details, personnel status, and follow-up actions.
• Respond to incidents and critical situations in a calm, problem‑solving manner, escalating matters according to site‑specific procedures.
• Coordinate with site personnel, emergency responders, and Allied Universal leadership to support timely communication and incident response.

Minimum Requirements:

• Possess at least 3 years of combined law enforcement, military, or security-related experience, or a college degree.
• Possess an armed guard card or license.
• Be able to lift up to 20 pounds, preferred.
• Possess handcuffing certification, preferred.
• Possess CPR and/or First Aid certification, preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry‑specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.