Security Officer Access Control Specialist

Allied Universal; Easton (Northampton County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Front Desk Service Ambassador in Easton, PA to greet visitors, verify ID, manage access, and support security operations at a commercial real estate site. You will provide outstanding customer service, monitor entry points, and coordinate with property management and leadership.

We value experience with access control and badge management, comfort with computer or tablet use, and a customer-focused mindset.

Qualifications

• Access control systems and badge management familiarity.
• Basic computer or tablet skills; proficient with standard software and email.
• Prior customer service experience.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and/or clients at a commercial real estate front desk by carrying out site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor records.
• Monitor entry points, cameras, alarms, and/or other security-related systems from the front desk, reporting unusual activity or equipment concerns according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, following established emergency response activities.
• Answer incoming calls, provide directions and general building information, and communicate professionally with property management, tenants, and Allied Universal leadership.

Skills

Access control/badge experience

Comfortable using computer/tablet

Customer service experience

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Service Ambassador in Easton, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will greet visitors, manage access control and badge processes, monitor entry activity, and provide outstanding customer service. Using computer or tablet tools, you will help maintain a welcoming, professional environment while supporting security-related operations. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $14.86 / Hour

Job Schedule:

• Tue: 06:30 AM - 03:30 PM
• Wed: 06:30 AM - 03:30 PM
• Fri: 06:00 AM - 02:00 PM
• Sat: 06:00 AM - 03:00 PM

1. Access Control/Badge Experience (B201)

   • Candidates must demonstrate familiarity with access control systems and badge management. This includes understanding how to use identification badges for secure entry into facilities and compliance with safety protocols.

2. Comfortable Using Computer or Tablet (B204)

   • Candidates should possess basic computer or tablet skills. This includes proficiency in using standard software applications, navigating the internet, and utilizing email communication effectively. Candidates may be required to complete a skills assessment to verify their comfort level with technology.

3. Customer Service Experience (B219)

   • Candidates must have prior customer service experience. This includes the ability to communicate effectively with clients, resolve issues, and provide a positive customer experience. Relevant experience in a similar role or industry will be considered an asset.

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or clients at a commercial real estate front desk by carrying out site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor records.
• Monitor entry points, cameras, alarms, and/or other security-related systems from the front desk, reporting unusual activity or equipment concerns according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, following established emergency response activities.
• Answer incoming calls, provide directions and general building information, and communicate professionally with property management, tenants, and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.