Security Officer Full Time Desk Operations

Allied Universal; Easton (Northampton County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, Easton, PA, is seeking a Security Officer Full Time Desk Operations to welcome visitors, manage access, and safeguard a commercial real estate site. You will use computer systems to support operations, respond to security concerns, and ensure a professional, secure environment.

The role emphasizes customer service, dependable shift coverage, and adherence to site policies. Candidates should be 18+ (21+ for armed roles), have a HS diploma, and pass background checks and drug

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide a professional front-desk presence and customer service to tenants, visitors, and vendors at a commercial real estate location.
• Greet visitors, verify access authorization, issue visitor credentials as directed, and maintain accurate visitor and contractor records.
• Monitor lobby activity, access points, cameras, alarms, and other security-related systems; report unusual activity or conditions according to site-specific policies.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, coordinating with appropriate personnel and emergency responders when needed.
• Support security-related procedures by answering phones, directing guests, receiving deliveries, and completing required reports and documentation.

Skills

Access control/badge experience

Computer/tablet proficiency

Customer service experience

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Desk Operations in Easton, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge processes, and support a professional, secure environment. Using computer or tablet systems, you will provide exceptional customer service, communicate clearly, and help address security-related concerns. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $14.86 / Hour

• Access Control/Badge Experience (B201) Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Comfortable Using Computer or Tablet (B204) Candidates must be proficient in using computers or tablets for daily tasks. This includes navigating software applications, managing emails, and utilizing online resources effectively.

• Customer Service Experience (B219) Candidates should possess a background in customer service, demonstrating strong communication skills, problem-solving abilities, and a commitment to providing excellent service to clients and customers.

Job Schedule:

• Mon 06:30 AM - 03:30 PM
• Tue 06:30 AM - 03:30 PM
• Wed 06:30 AM - 03:30 PM
• Thur 06:00 AM - 02:00 PM

What You'll Do

• Provide a professional front-desk presence and customer service to tenants, visitors, and vendors at a commercial real estate location.
• Greet visitors, verify access authorization, issue visitor credentials as directed, and maintain accurate visitor and contractor records.
• Monitor lobby activity, access points, cameras, alarms, and other security-related systems; report unusual activity or conditions according to site-specific policies.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, coordinating with appropriate personnel and emergency responders when needed.
• Support security-related procedures by answering phones, directing guests, receiving deliveries, and completing required reports and documentation.

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.