Security Officer Access Control Operations

Allied Universal; Richmond (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart shift access to exclusive tech

Paid training and career growth

Retirement and health benefits

Perks program discounts

Job summary

Allied Universal, North America's leading security and facility services company, seeks a Security Officer Access Control Operations in Richmond, VA. You will manage entry points, verify credentials, monitor activity, and assist visitors while delivering excellent customer service.

This full-time role requires effective communication, reliability, and integrity. You will work daytime shifts in a technology-focused site and support security operations with a proactive, people-first approach.

Qualifications

• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with laws.
• A drug screen may be required.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology, media, and telecommunications location while carrying out site-specific access-control procedures and emergency response activities.
• Monitor access points, verify credentials, maintain visitor and contractor entry records, and direct authorized individuals according to site policies.
• Respond to access-control alarms, incidents, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols of entry points, restricted areas, parking areas, and the business perimeter to deter unauthorized access and identify security-related concerns.
• Document daily activities, incidents, access-control exceptions, and suspicious activity in accordance with Allied Universal and site reporting procedures.

Skills

Customer service experience

Computer or tablet comfort

Age requirement 18+ / 21+ for armed

Education

High school diploma or equivalent

Tools

Guard card/license preferred

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Access Control Operations in Richmond, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Access Control Security Officer at a dynamic technology, media, and telecommunications location, you will help maintain a welcoming, secure environment by managing access points, verifying credentials, monitoring entry activity, and assisting visitors and employees. You will provide outstanding customer service, communicate professionally, and support security-related operations with integrity. Join Allied Universal's agile, reliable team, where a caring culture and innovative approach put people first.

Position Type

Full Time

Pay Rate

$19.00 / Hour

Job Schedule

DayTime Wed 04:00 PM - 12:00 AM Thu 04:00 PM - 12:00 AM Fri 04:00 PM - 12:00 AM Sat 04:00 PM - 12:00 AM

What You'll Do

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology, media, and telecommunications location while carrying out site-specific access-control procedures and emergency response activities.
• Monitor access points, verify credentials, maintain visitor and contractor entry records, and direct authorized individuals according to site policies.
• Respond to access-control alarms, incidents, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols of entry points, restricted areas, parking areas, and the business perimeter to help deter unauthorized access and identify security-related concerns.
• Document daily activities, incidents, access-control exceptions, and suspicious activity in accordance with Allied Universal and site reporting procedures.

Minimum Requirements

• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.