Security Officer - Access Control

Alliedbarton Security Services; Charleston (WV); On-site; USD 19,000 - 22,000; Full time

Job summary

Allied Universal in Charleston, WV is seeking a Security Officer Front Desk Alarm Monitoring to greet visitors, manage access control, and monitor alarm panels at a government location. This full-time role requires high school diploma and provides a stable schedule with competitive hourly pay.

Responsibilities include visitor management, badge processing, incident reporting, and maintaining a professional front desk presence while ensuring a secure, welcoming environment for employees and guests.

Qualifications

• Alarm panel experience preferred.
• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Access control/badge experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check as required by law.
• Drug screening as permitted by law.
• Licensing as required by state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and vendors at a government location.
• Monitor facility access by greeting visitors, verifying IDs, and issuing credentials.
• Operate front desk communications systems and report incidents or concerns.
• Respond calmly to incidents and contact emergency services as needed.
• Maintain a professional front desk presence to deter unauthorized access.

Skills

Alarm panel experience

Customer service

Computer tablet use

Access control/badge experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Alarm Monitoring in Charleston, WV, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Security Professional at a government location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and provide helpful customer service. Using computer or tablet systems, you will support a professional, secure environment while communicating clearly with employees and guests. Join Allied Universal's caring, agile team, where integrity, reliability, innovation, and teamwork guide every interaction.

Position Type: Full Time

Pay Rate: $14.25 / Hour

Job Schedule: DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMSat12:00 PM - 12:00 AMSun12:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to visitors, employees, and vendors at a government location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the facility by greeting visitors, verifying identification and/or appointments, issuing visitor credentials, and maintaining accurate entry records in accordance with site procedures.
• Operate front desk communications systems, direct visitors to appropriate offices, and report suspicious activity, access concerns, and facility issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and contacting emergency services and/or designated site contacts as needed.
• Maintain a professional front desk presence that helps to deter unauthorized access while supporting a welcoming environment for the public.

Minimum Requirements:

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.