Security Officer – Front Desk

Allied Universal; Columbia (SC); On-site; USD 45,667,000 - 61,785,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer – Front Desk in Columbia, SC. You will be the first point of contact, supporting access control and visitor badging, monitoring entry activity, and documenting security incidents.

You will provide professional customer service, communicate clearly with staff and guests, and help maintain a welcoming lobby. This full-time role includes training, benefits, and growth opportunities within a people-first

Qualifications

• Minimum of 2 years of law enforcement, military police, and/or corrections experience.
• Be at least 21 years of age.
• Client requires proof of high school diploma and/or GED.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and contractors by carrying out security-related procedures and site-specific policies.
• Staff the front desk to manage access by verifying identification and issuing visitor credentials.
• Monitor lobby activity and alarm, camera, and communications systems and report unusual activity.
• Respond to incidents calmly and document actions taken.
• Coordinate with onsite staff to support security-related operations and handle inquiries.

Skills

Customer service

Access control

Visitor management

Incident reporting

Security procedures

Education

High school diploma or GED

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Front Desk in Columbia, SC, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the first point of contact at a busy location, supporting access control and visitor badging, monitoring entry activity, and documenting security-related incidents. You will provide professional customer service, communicate clearly with staff and guests, and help to maintain an organized, welcoming lobby presence. Join a team that is agile, reliable, innovative, people-first, and grounded in integrity.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:
DayTimeMon07:00 AM – 07:00 PMTue07:00 AM – 07:00 PMWed07:00 AM – 07:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service to visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk to help manage access by verifying identification, issuing visitor credentials, and maintaining visitor and delivery logs.
• Monitor lobby activity and available alarm, camera, and communications systems, and report unusual activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate site contacts and documenting actions taken.
• Coordinate with onsite staff and Allied Universal leadership to support security-related operations, including handling inquiries, phone calls, and administrative tasks as assigned.

Minimum Requirements:

• Have a minimum of 2 years of law enforcement, military police, and/or corrections experience.
• Be at least 21 years of age.
• Client requires proof of high school diploma and/or GED.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.