Security Officer 1

Snoqualmie Casino; Snoqualmie (WA); On-site; USD 29,000 - 30,000; Full time

Job summary

Snoqualmie Casino is seeking a full-time Security Officer to protect assets and guests, respond to incidents, and maintain safety across the property. The role requires at least one year in a high-volume customer service setting and a completed high school credential or equivalent.

We offer comprehensive benefits including medical, dental, vision, 401(k), life insurance, and long-term disability, with a strong focus on guest service and teamwork.

Qualifications

• High School Diploma or GED or RED/FHD equivalence.
• 1 year of experience in a high-volume customer service role with strong service skills.
• Any combination of education and experience showing ability to perform duties.

Responsibilities

• Provide security for organizational assets in accordance with policies.
• Respond to incidents and correct unsafe or unsecured situations.
• Demonstrate guest service skills and assist guests and team members.
• Provide medical aid assistance and detect safety/security problems.
• Follow detailed verbal and written instructions.
• React appropriately to incidents under stress.
• Protect organizational assets from loss or damage.
• Maintain confidentiality per policy and provide statements for proceedings.
• Perform other duties as assigned.

Skills

Team member & guest relations

Education

High School Diploma / GED

Tools

Windows operating systems

Microsoft Word

Job description

Description

Pay Rate: $20.86/hr. minimum. Dependent on experience

Shift: Day. Weekends are required

Position Type: Full-time, non-exempt

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Initial hiring range of $20.86/hr. - $21.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

Provide security for organizational resources, as well as safety for both Guests and Team Members.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Provide Security for organizational assets in accordance with established policies and procedures.
• Perform repetitive duties, respond to incidents and correct unsafe or unsecured situations.
• Demonstrate excellent guest service skills and cooperate with other Team Members in providing guest information, assistance and service.
• Provide medical aid assistance and detect and correct safety and/or security problems that could endanger guests or Team Members.
• Accomplish specific assignments, understand and comply with detailed verbal and written instructions.
• Appropriately react to incidents and make decisions under stress/duress.
• Exercise reasonable care and attention when handling organizational assets to prevent loss or damage.
• Comply with the Confidentiality Policy as it relates to the release or disclosure of organizational information. Testify and provide statements for use in judicial and administrative proceedings as required.
• Other duties and responsibilities as assigned.

Requirements

Education and Experience

• Must possess or be actively enrolled in a program to obtain a High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• One (1) year experience within a high-volume customer service position with exceptional service skills.
• Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position.

Skills and Abilities

• Proven high level of Team Member and guest relations skills.

PREFERRED

Skills and Abilities

• Formal training in PC’s Windows operating systems and Microsoft Word

Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.