Security Officer

Snoqualmie Casino & Hotel; Snoqualmie (WA); On-site; USD 67,825,000 - 71,205,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

401(k)

PTO 21 days first year

PTO 33 days after 5 years

Meals provided

Parking

Gas discount

Ticket giveaways

Tuition reimbursement

Certification programs

Employee Assistance Program

Job summary

Snoqualmie Casino & Hotel is seeking a full-time Security Officer to protect assets and guests, monitor premises, assist guests, and document actions. The role requires a High School Diploma or GED and about one year in security or a related field; a WA driver’s license is preferred.

We offer competitive pay, full employer-paid health coverage, generous PTO, retirement options, free meals, parking, and growth opportunities through tuition reimbursement and training programs.

Qualifications

• High School Diploma or GED and a valid state license where applicable.
• One year of experience in security or related field.
• Experience in high-volume customer service preferred.

Responsibilities

• Provide security for organizational assets and guests.
• Respond to incidents and prepare written reports.
• Assist guests and enforce safety policies.

Skills

Team member relations

Guest relations

Microsoft Word

PC training

Windows OS

Education

High School Diploma / GED

Washington driver’s license

Job description

Description

Pay Rate: $23.67/hr. Dependent on experience.

Shift: TBD. Weekends are required.

Position Type: Full-time, non-exempt

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Starting salary range of $23.67/hr. - $24.85/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

Provide security for organizational resources as well as safety for both guests and Team Members.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Provide Security for organizational assets in accordance with established policies and procedures. Perform repetitive duties, respond to incidents and correct unsafe or unsecured situations.
• Demonstrate excellent guest service skills and cooperate with other Team Members in providing guest information, assistance and service. Provide medical aid assistance and detect and correct safety and/or security problems that could endanger guests or Team Members.
• Accomplish specific assignments, understand and comply with detailed verbal and written instructions. Appropriately react to incidents and make decisions under stress/duress. Prepare clear, concise and complete written reports as required by policy/procedure.
• Exercise reasonable care and attention when handling organizational assets to prevent loss or damage. May be called upon to physically stop a suspect to prevent escape, prevent personal injury and loss of or damage to organizational resources.
• Comply with the confidentiality policy as it relates to the release or disclosure of organizational information. Testify and provide statements for use in judicial and administrative proceedings as required.
• Other duties as assigned.

Requirements

Education and Experience

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD); plus
• One (1) year experience and/or training in first responder, law enforcement, security or related field;
• One (1) year experience within a high volume customer service position with exceptional service skills; or
• Equivalent combination of education and experience that satisfies the above requirements. Experience may substitute for educational requirements.
• Valid Washington State driver’s license

Skills and Abilities

• Proven high level of Team Member and guest relations skills

PREFERRED

Skills and Abilities:

• Formal training in PC’s, Windows operating systems and Microsoft Word.

Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.