Security Officer

Golden Gate Hotel Casino; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned hospitality venue in Las Vegas, NV is seeking a dedicated security staff member to maintain the safety and security of guests. The role involves patrolling assigned areas, observing behaviors, and providing excellent guest service. Candidates must have a High School diploma or GED, be at least 21 years old, and possess effective communication skills. This position requires both teamwork and the ability to respond promptly to emergencies, ensuring a safe environment for all patrons.

Qualifications

• Ability to read and speak English and communicate effectively with Guests.
• Must establish and maintain effective working relationships with Team Members and Guests.
• Must be at least 21 years of age and obtain required work cards.

Responsibilities

• Provide outstanding guest service while ensuring safety throughout the property.
• Patrol assigned areas to monitor safety.
• Observe and report unusual or suspicious behavior.

Skills

Effective communication in English

Ability to multitask

Customer service orientation

Education

High School diploma or GED

Job description

REPORTS TO: SECURITY SUPERVISOR & MANAGER

JOB SUMMARY

Responsible for providing outstanding, friendly and informative guest service while maintaining safety throughout the property as directed. Works to ensure maximum Guest safety at all times while periodically patrolling assigned areas.

ESSENTIAL JOB FUNCTIONS

• Responsible for practicing, supporting and promoting Company service standards at all times
• Contributes to team efforts by accomplishing related results as needed
• Adhere to all company service and operating standards
• Answers Guest questions in a manner that reflects an understanding of the department and property in general
• Protect the company’s assets relative to theft, assault, fire and other safety issues
• Observe and report unusual or suspicious behavior
• Escalate emergency situations to Supervisor, assistant director and Director as needed

QUALIFICATIONS

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Ability to multitask
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age
• Must be able to obtain required work cards
• Will be required to complete assigned training academy

EDUCATION and/or EXPERIENCE

• High School diploma or general education degree (GED) required

PHYSICAL, MENTAL AND WORK ENVIRONMENT

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time
• Work is typically in an area which may be unusually hot, cold, noisy and may contain second hand smoke
• Ability to stand and walk for long periods of time
• Respond to emergencies and incidents within designated areas promptly and according to policy
• Ability to lift 50 pounds
• Constant contact with fellow Team Members and Guests