Pool Officer

DROCK Gaming, LLC; Las Vegas (NV); On-site; USD 32,000 - 45,000; Full time

Job summary

Jobvite, Inc. is seeking a Security position to provide friendly guest service while ensuring safety across the property. You will patrol assigned areas and respond to emergencies promptly, while following company standards and Gaming Control Board rules.

The role requires a High School diploma, ability to communicate in English, and availability to work flexible shifts including weekends and holidays. Training academy participation is expected.

Qualifications

• Must be able to read and speak English and communicate effectively with Guests, Team Members and Management.
• Must comply with all company, departmental and Gaming Control Board rules and procedures.
• Ability to multitask and work flexible shifts, including weekends and holidays.

Responsibilities

• Provide outstanding guest service while maintaining safety across the property.
• Patrol assigned areas to ensure guest safety.
• Protect assets against theft, assault, fire, and other safety issues.

Skills

English fluency

Customer service

Multitasking

Security awareness

Communication

Education

High School diploma

Job description

REPORTS TO: SECURITY SUPERVISOR & MANAGER

JOB SUMMARY:

Responsible for providing outstanding, friendly and informative guest service while maintaining safety throughout the property as directed. Works to ensure maximum Guest safety at all times while periodically patrolling assigned areas.

ESSENTIAL JOB FUNCTIONS:

• Responsible for practicing, supporting and promoting Company service standards at all times
• Contributes to team efforts by accomplishing related results as needed
• Adhere to all company service and operating standards
• Answers Guest questions in a manner that reflects an understanding of the department and property in general
• Protect the company’s assets relative to theft, assault, fire and other safety issues
• Observe and report unusual or suspicious behavior
• Escalate emergency situations to Supervisor, assistant director and Director as needed

QUALIFICATIONS:

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Ability to multitask
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age
• Must be able to obtain required work cards
• Will be required to complete assigned training academy

EDUCATION and/or EXPERIENCE:

• High School diploma or general education degree (GED) required

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time
• Work is typically in an area which may be unusually hot, cold, noisy and may contain second hand smoke
• Ability to stand and walk for long periods of time
• Respond to emergencies and incidents within designated areas promptly and according to policy
• Ability to lift 50 pounds
• Constant contact with fellow Team Members and Guests
• Ability to see color.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).