Security Officer

Sonesta Hotels International Corporation in; Cambridge (MA); On-site; USD 33,000 - 36,000; Full time

Job summary

Sonesta Hotels International Corporation in Cambridge, MA is seeking a Security Officer (Finance) to safeguard hotel property, assets, guests and staff. You will patrol the property, respond to safety issues and support hotel operations.

The role requires 3+ years in security or loss prevention, a four-year degree preferred in hospitality or business, and strong communication, organizational and analytical skills. Base pay ranges $24.00 to $26.00 per hour, with benefits available.

Qualifications

• 3+ years of Security/Loss & Prevention experience required.
• Four-year degree in hospitality or business preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls assist guests and employees with respect to safety, security and hotel operations.
• Initiate and follow-up all investigations of crimes committed against property and persons. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
• Perform any other job-related duties as assigned.

Skills

Security

Analytical thinking

Communication

Customer service

Organization

Time management

MS Office

Education

Bachelor's degree in hospitality or business

Tools

Microsoft Office

Job description

Sonesta Hotels International Corporation

Security Officer (Finance)

We're Sonesta International Hotels.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees

Job Description

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls assist guests and employees with respect to safety, security and hotel operations.

• Initiate and follow-up all investigations of crimes committed against property and persons. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.

• Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.

• Perform any other job-related duties as assigned.

• 3+ years Security/Loss & Prevention experience required
• Four-year degree in hospitality or other business-related field preferred
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Proficient with Microsoft Office Suite or related software.

Additional Job Information/Anticipated

Pay Range

$24.00 to $26.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Sonesta Hotel International Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.