SECURITY OFFICER

PENN Entertainment, Inc.; Bossier City (LA); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

PENN Entertainment, Inc. is seeking a Security Officer for Margaritaville Resort Casino in Louisiana. The role focuses on protecting guests, staff, and assets on the casino floor, while ensuring safety and confidentiality in a high-energy environment.

Ideal candidates may have a High School Diploma or GED and/or 6–12 months of customer service experience, with eligibility for the LA Gaming License and L.A.C.T. The position requires standing, lifting, and teamwork within a dynamic team setting.

Formación

• High School Diploma or GED; or 6 months to 1 year of customer service experience.
• LA Gaming License and L.A.C.T. eligibility.
• Ability to stand, bend, lift, walk throughout shift.
• Excel as an individual and as part of a team.

Responsabilidades

• Protect casino, employees, guests, and assets.
• Guard transfers of monies and chips on the casino floor.
• Adhere to health, fire, and safety regulations; report hazards.
• Support Margaritaville Resort Casino courtesy guidelines and guest service.
• Assist with disturbances and intoxicated guests as needed.
• Promote safety and confidentiality at all times.
• Perform required gaming-related duties including drops and card/dice handling.

Educación

High School Diploma/GED

Customer service experience

Descripción del empleo

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides protection for the casino, all employees, guests, and company assets.
• Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits.
• Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel.
• Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service.
• Assist with disturbances and intoxicated guests as needed.
• Always promote safety and confidentiality.
• Perform and complete all duties necessary to comply with Margaritaville's mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank.
• Through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss.
• Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests.
• Greet all guests and staff in a positive, friendly, and professional manner.

Requirements

• High School Diploma/GED; or six months to one year of work experience in customer service; previous security and corrections experience a plus.
• Must be able to Obtain a LA Gaming License and L.A.C.T.
• Ability to Stand, bend, lift, walk, and stop throughout duration of shift.
• Excel both independently and as part of a team.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.