Casino Security Officer - Guest Safety & Service

PENN Entertainment, Inc.; Bossier City (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Security Officer for Margaritaville Resort Casino in Louisiana. The role focuses on protecting guests, staff, and assets on the casino floor, while ensuring safety and confidentiality in a high-energy environment.

Ideal candidates may have a High School Diploma or GED and/or 6–12 months of customer service experience, with eligibility for the LA Gaming License and L.A.C.T. The position requires standing, lifting, and teamwork within a dynamic team setting.

Qualifications

• High School Diploma or GED; or 6 months to 1 year of customer service experience.
• LA Gaming License and L.A.C.T. eligibility.
• Ability to stand, bend, lift, walk throughout shift.
• Excel as an individual and as part of a team.

Responsibilities

• Protect casino, employees, guests, and assets.
• Guard transfers of monies and chips on the casino floor.
• Adhere to health, fire, and safety regulations; report hazards.
• Support Margaritaville Resort Casino courtesy guidelines and guest service.
• Assist with disturbances and intoxicated guests as needed.
• Promote safety and confidentiality at all times.
• Perform required gaming-related duties including drops and card/dice handling.

Education

High School Diploma/GED

Customer service experience

Job description

PENN Entertainment, Inc. is seeking a Security Officer for Margaritaville Resort Casino in Louisiana. The role focuses on protecting guests, staff, and assets on the casino floor, while ensuring safety and confidentiality in a high-energy environment.

Ideal candidates may have a High School Diploma or GED and/or 6–12 months of customer service experience, with eligibility for the LA Gaming License and L.A.C.T. The position requires standing, lifting, and teamwork within a dynamic team setting.