Security Monitoring & Emergency Response Operator

Elm Street; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Safety Communication Center Operator role at Cincinnati Center City Development Corporation (3CDC) involves monitoring security systems across civic spaces and parking facilities, with a rapid, coordinated response to threats. The operator documents actions and coordinates with authorities and on-site staff to maintain a safe environment.

Ideal candidates will have proven training or experience in dispatching, knowledge of surveillance equipment, and strong communication skills, with the

Qualifications

• Proven training and/or experience in security, security monitoring, or related fields.
• Experience with dispatching and coordinating responses to incidents.
• Knowledge of surveillance equipment and security protocols.
• Ability to remain calm and focused during emergencies.

Responsibilities

• Monitor surveillance equipment, alarms, and other security systems.
• Respond quickly to alarms, alerts, or calls for assistance.
• Document incidents and actions taken for records and compliance.
• Coordinate with security personnel, law enforcement, and on-site staff.
• Troubleshoot and resolve technical issues with security systems.
• Adhere to security protocols and privacy regulations.
• Participate in ongoing training to improve monitoring techniques and procedures.

Skills

Dispatching

Surveillance experience

Security protocols

Calm under pressure

Effective communication

Job description

The Safety Communication Center Operator role at Cincinnati Center City Development Corporation (3CDC) involves monitoring security systems across civic spaces and parking facilities, with a rapid, coordinated response to threats. The operator documents actions and coordinates with authorities and on-site staff to maintain a safe environment.

Ideal candidates will have proven training or experience in dispatching, knowledge of surveillance equipment, and strong communication skills, with the