Security & Loss Prevention Officer — Guest Safety

Omni Hotels & Resorts; Hilton Head Island (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

Omni Hilton Head Oceanfront Resort in Hilton Head Island, SC is seeking a Loss Prevention/Security Officer to help maintain a safe, welcoming environment for guests and associates. This role protects property, enforces hotel policies, and responds professionally to incidents.

You will document investigations, monitor activities, and support emergency procedures while upholding Omni's standards of service. A calm, professional demeanor and strong communication are essential.

Qualifications

• Stand and walk up to 8 hours per shift.
• Available for AM & PM shifts.
• Effective communication via telephone, email, radio and reporting.
• Basic computer knowledge required.
• Valid driver's license with good driving record.
• Flexibility for day, evening, overnight shifts, weekends and holidays.
• First Aid/CPR certification is preferred.
• Remain calm and professional in stressful situations.

Responsibilities

• Patrol hotel property to ensure guest and employee safety and protect assets.
• Answer house calls to assist with safety, security and hotel operations.
• Initiate and follow up investigations of crimes against property and persons.
• Assist sick/injured guests or associates ensuring documentation and statements are completed.
• Record, report, and correct unsafe conditions while patrolling.
• Maintain confidentiality when dealing with sensitive issues.
• Monitor alarm systems and door security; assist in emergencies.

Skills

Communication skills

Customer service

Calm under pressure

Driving license

Education

First Aid/CPR certification preferred

Tools

Computer literate

Job description

Omni Hilton Head Oceanfront Resort in Hilton Head Island, SC is seeking a Loss Prevention/Security Officer to help maintain a safe, welcoming environment for guests and associates. This role protects property, enforces hotel policies, and responds professionally to incidents.

You will document investigations, monitor activities, and support emergency procedures while upholding Omni's standards of service. A calm, professional demeanor and strong communication are essential.