Hotel Loss Prevention Specialist - Calm Security

Marriott-International; Dayton (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Life insurance and disability options

401(k) with company match

Discounted room rates at Concord-owned

Training and career development

Job summary

Concord Hospitality is seeking a Loss Prevention Officer to safeguard guests, associates, and hotel property in a fast-paced, team-oriented environment. You will patrol the property, respond to safety concerns, and document incidents to ensure safety standards are consistently upheld.

The role requires dependable, calm performance under pressure, with knowledge of safety procedures and strong communication skills. Opportunities for training and career advancement are available.

Qualifications

• Prior experience in security, law enforcement, or hospitality preferred.
• Strong interpersonal and customer service skills with a calm, professional demeanor.
• Ability to remain dependable and reliable in high-pressure situations.
• Knowledge of safety and emergency procedures.
• Detail-oriented with strong organizational and documentation skills.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Patrol hotel property to ensure the safety of guests, associates, and assets.
• Respond to house calls, assisting guests and employees with safety, security, and operational needs.
• Initiate and follow up on investigations of crimes committed against the hotel or individuals.
• Assist sick or injured guests and employees, ensuring proper documentation and reporting.
• Write incident and accident reports, monitor investigations to timely conclusion, and ensure appropriate follow-up.
• Maintain accurate records including camera monitoring, shift activity logs, and guest/employee interactions.
• Assist supervisors in checking alarm systems, fire safety systems, and monitoring building security.

Skills

Interpersonal skills

Customer service

Documentation

Calm under pressure

Attention to detail

Team-oriented

Tools

Camera surveillance systems

Alarm systems

Incident reporting software

Job description

Concord Hospitality is seeking a Loss Prevention Officer to safeguard guests, associates, and hotel property in a fast-paced, team-oriented environment. You will patrol the property, respond to safety concerns, and document incidents to ensure safety standards are consistently upheld.

The role requires dependable, calm performance under pressure, with knowledge of safety procedures and strong communication skills. Opportunities for training and career advancement are available.