Security Installations Operations Leader

YDU JC Air Cond & Ref Inc.- Dubai; Tempe, Northern (AZ, KY); Hybrid; USD 100,000 - 151,000; Full time

Job summary

Johnson Controls in Tempe, AZ is seeking an Operations Manager for Security Installations. You will lead a team responsible for planning, coordinating, and delivering secure installation projects across the territory, ensuring high customer satisfaction and adherence to safety standards.

The role requires extensive experience in access control, CCTV, and related systems, along with strong budgeting and leadership abilities to drive performance and growth within a matrix organization.

Qualifications

• Three+ years of management/leadership experience.
• Five years’ experience in access control, CCTV, DVR, and surveillance systems.
• Bachelor’s degree or associate degree or equivalent 2-year electronics training.

Responsibilities

• Develop a Security Installation Strategy aligned with Market leadership to ensure quarterly, monthly and weekly targets are met.
• Plan, schedule, supervise and lead installations to ensure customer satisfaction is met.
• Manage and confirm the procurement of all equipment for installations.
• Prepare progress reports, expense reports and other related documents supporting daily operations.
• Forecast and track the weekly financial performance of the installation team.
• Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.
• Maintain technical knowledge of current standards and new developments for commercial security.
• Continuously inform team and customers of any industry changes.
• Develop workforce size to support subscriber-related workloads efficiently and effectively.
• Develop a career path for all technicians to provide growth opportunities.
• Partner with Security Sales and Services to grow market share year over year.
• Lead with Safety and make it priority for you and the team.

Skills

Management experience

Budgeting

Relationship building

Access control

CCTV / DVR / Surveillance

Education

Bachelor's degree

Associate degree

Electronics trade school

Job description

Johnson Controls in Tempe, AZ is seeking an Operations Manager for Security Installations. You will lead a team responsible for planning, coordinating, and delivering secure installation projects across the territory, ensuring high customer satisfaction and adherence to safety standards.

The role requires extensive experience in access control, CCTV, and related systems, along with strong budgeting and leadership abilities to drive performance and growth within a matrix organization.