Security Systems Operations Manager 2 | Security Systems Operations Manager 2

Johnson Controls, Inc.; Tempe (AZ); On-site; USD 95,000 - 125,000; Full time

Job summary

Johnson Controls, Inc. in Tempe, AZ is seeking a Commercial Security Installation Team Manager to coordinate resources for installation projects and develop a capable team to meet market growth. You will lead planning, scheduling, and supervision of installations while procuring equipment and ensuring customer satisfaction.

Additionally, you will forecast financial performance, prepare operation reports, and stay current with security industry standards to drive safe, efficient project delivery.

Qualifications

• Three plus years of management/leadership experience.
• Five years’ experience in Access control, CCTV, DVM, and Surveillance systems.
• Strong budgeting and forecasting skills.
• Ability to build relationships in a matrix organization.

Responsibilities

• Develops and builds on current capabilities to prepare associates for successful job performance.
• Develop and manage a team to meet market and growth demands.
• Plan, schedule, supervise and lead installations to ensure customer satisfaction.
• Procurement of equipment for installations and related assets.
• Prepare progress and expense reports supporting daily operations.
• Forecast weekly financial performance of the installation team.
• Maintain knowledge of current standards and developments in commercial security.

Skills

Management experience

Financial forecasting

Relationship building

Access control CCTV DVM surveillance

Education

BS/AS or electronics trade training

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Johnson Controls, we have an opening for a Commercial Security Installation Team Manager who will be responsible for the assignment and coordination of resources and materials necessary for the prompt and complete installation of all jobs within an assigned territory. Develops and builds on current capabilities to prepare associates for successful job performance and installation requirements. Develop and manage a team to meet current market and growth demands.

How you will do it

Develop a Security Installation Strategy aligned with Market leadership to ensure quarterly, monthly and weekly targets are met.

Plan, schedule, supervise and lead installations to ensure customer satisfaction is met.

Manage and confirm the procurement of all equipment for installations.

Prepare progress reports, expense reports and other related documents supporting daily operations

Forecast and track the weekly financial performance of the installation team.

Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.

Maintain technical knowledge of current standards and new developments for commercial security

Continuously inform team and customers of any industry changes.

Develop work force size to support subscriber-related workloads efficiently and effectively.

Develop a career path for all technicians to provide growth opportunities

Partner with Security Sales and Services to grow market share year over year

Lead with Safety and make it priority for you and the team. Drive monthly and daily safety compliance.

What we look for

Required

• Three plus years of management/leadership experience

• Strong financial skill, ability to budget and forecast

• Strong relationship building skills and can work in a matrix team organization

• Five years’ experience in Access control, CCTV, DVM, and Surveillance systems

Preferred

• Bachelor of Science Degree or associate degree or equivalent 2-year electronic trade school training with relevant work experience.

• Experience leading and building a technical team

• Minimum 3-5 years of electrical and electronic equipment hands-on installation experience with demonstrated mechanical skill.