Security II Officer (Part-Time/Overnight)

Holiday Inn Club Vacations Incorporated; Kissimmee, Northern (FL, KY); Hybrid; USD 19,000 - 30,000; Part time

Job summary

Holiday Inn Club Vacations Incorporated seeks a Security II Officer for part-time overnight coverage at Orange Lake Resort in Kissimmee, FL. The role focuses on guest and employee safety, responding as first responder, and upholding resort security protocols.

You will greet guests, document visitors, patrol the property, address hazards, assist with injuries, and coordinate with emergency services. A valid driver's license and age 18+ are required, with two years of hotel/retail customer contact

Qualifications

• Two years of hotel or retail experience with high customer contact preferred.
• Must be at least 18 years of age with a valid driver’s license.
• Ability to work under pressure.
• Good verbal and written communication skills.
• Strong knowledge of standard safety protocols.

Responsibilities

• Greet guests warmly, document all visitors, and provide directions to destinations.
• Act as first responder to accidents; administer first aid and contact emergency services as needed.
• Patrol the resort to ensure safety of guests, employees, and assets; address hazards and incidents.
• Identify and engage suspicious persons while maintaining safety and reducing liability.
• Dispatch calls accordingly.

Skills

Customer service

Verbal communication

Written communication

Safety protocols

Problem solving

Job description

Security II Officer (Part-Time/Overnight)

Job Category: Resort Operations

Requisition Number: PARTT022298

• Posted : October 9, 2026
• Part-Time

Locations

Showing 1 location

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for performing duties to ensure the safety and security of guests and employees, protect Holiday Inn Club Vacations and to maximize the amount of safety and security provided for guests and employees, while serving as a deterrent to crime and violations of company policy. Security Officers serve as first responders to any guest or employee injury and/or accident and play an integral role in curtailing workplace injuries. This high guest contact position requires an approachable, friendly and polished demeanor with a guest focused mindset.

ESSENTIAL DUTIES AND TASKS

• Greet guests warmly, offer advice and guidance regarding the resort. Security Officers will document all visitors entering the property. Additionally, Security Officers will ensure all visitors or guests receive directions on how to reach their intended destinations.
• Act as first responder to all visitors, guests and employee accidents on property. Administer first aid, contact emergency services if required. Secure First Report of Injury in the case of employee injuries and assist with the drug and alcohol testing of employees when appropriate.
• Patrol the resort to ensure the safety and security of guests, employees, and assets. Take the immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards – manmade, technological or natural – as outlined in the department emergency response procedures.
• Identify and engage any suspicious person(s) who may interrupt the orderly operation of the resort while limiting liability.
• Dispatch calls accordingly

EDUCATION and/or EXPERIENCE

• Two years of hotel or retail experience with high customer contact preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license

QUALIFICATIONS

• Must be at least 18 years of age with a valid driver’s license, and minimum of 1 years of driving experience.
• Must meet company required motor vehicle policy standards
• Have a guest focused posture and attitude.
• Be thoroughly familiar with the resort layout, activities, functions, fire and emergency disaster procedures.
• Good verbal and written communication skills.
• Ability to work under pressure.
• Initiative and drive to maintain resort and Security Services department standards.
• Must be able to use good judgment when addressing a given problem, followed by creative solutions and the initiative to complete the work.
• Strong knowledge of standard safety protocols.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.