Security Host

Hollabrunchgirl; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Part time

Job summary

Evening Entertainment Group (EEG) in Scottsdale, AZ seeks a part-time Security Host to maintain a safe, welcoming environment. The role involves monitoring entry points, verifying identifications, and enforcing venue policies with professionalism and respect.

You will manage crowd entry, respond to incidents, and collaborate with security and management to ensure a secure atmosphere while delivering excellent guest service.

Qualifications

• Strong observation and situational awareness.
• Ability to remain calm and act quickly in emergencies.
• Knowledge of conflict resolution and de-escalation techniques.
• Excellent communication and interpersonal skills.
• Ability to verify identification and enforce venue policies.
• Customer service mindset with professionalism.
• Ability to manage crowds and maintain safety.
• Basic first aid knowledge is a plus.

Responsibilities

• Monitor entry points and verify IDs to enforce venue policies.
• Control access and manage guest flow and crowd entry.
• Respond promptly to incidents or emergencies with calm, professional action.
• Identify intoxicated or disruptive individuals and take appropriate steps.
• Collaborate with management and security staff for clear communication.
• Provide assistance to guests and address inquiries politely.
• Coordinate with emergency services when required.

Skills

Observation

Situational awareness

Conflict resolution

De-escalation techniques

Communication

Crowd management

First aid basics

Teamwork

Reliability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Service Worker EVENING MANAGEMENT GROUP, Scottsdale, AZ, US

30+ days ago Requisition ID: 1148

Status: Part-Time

Company: Evening Entertainment Group (EEG)

Location:7230 East Indian Plaza, Scottsdale AZ 85251

About Us

At Holla Brunch Girl, we take pride in creating memorable experiences for our guests. We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team members are at the heart of our success. As we continue to expand our presence in the industry, we are seeking a passionate and talented Security Host to join our team.

Job Description

As a Security Host at Holla brunch Girl, you will play a vital role in maintaining a safe, welcoming, and controlled environment for both guests and team members. A Security Host ensures consistent delivery of exceptional guest experiences by monitoring entry points, verifying identification, and enforcing venue policies in a professional and respectful manner. This role is responsible for maintaining crowd control, addressing any issues promptly, and upholding company standards while ensuring a secure and enjoyable atmosphere for all.

Duties/Responsibilities

• Maintain a safe environment by monitoring the premises for potential security breaches, disturbances, or illegal activities.
• Respond promptly and appropriately to incidents or emergencies.
• Enforce venue policies and procedures to maintain order and safety.
• Verify guest age and identification to ensure compliance with legal drinking requirements.
• Control access to the establishment, including checking IDs and managing crowd entry.
• Monitor crowd behavior and identify intoxicated, disruptive, or aggressive individuals.
• Manage lines and queues efficiently to ensure smooth guest entry and exit.
• Provide exceptional customer service by assisting guests with inquiries and directions.
• Address guest concerns and complaints in a professional and courteous manner.
• Assist with first aid or medical situations and coordinate with medical personnel when needed.
• Work closely with management, security staff, and venue personnel to ensure clear communication.
• Collaborate with law enforcement or emergency services when required.

Required Skills/Abilities

• Strong observation and situational awareness skills.
• Ability to remain calm and act quickly in high-pressure or emergency situations.
• Knowledge of conflict resolution and de-escalation techniques.
• Strong communication and interpersonal skills.
• Ability to identify fake or fraudulent identification.
• Customer service mindset with a professional and approachable demeanor.
• Ability to enforce rules and policies firmly and fairly.
• Good judgment and decision-making skills.
• Ability to manage crowds and maintain control in busy environments.
• Basic first aid knowledge or willingness to learn.
• Team-oriented mindset with the ability to collaborate effectively.
• Reliability, punctuality, and strong work ethic.

Physical Requirements

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Holla Brunch Girl provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic provided by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.