Security Guard - Service Desk

Allied Universal; Indianapolis (IN); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Smart shift options

Career growth opportunities

Health benefits

Job summary

Allied Universal is hiring a Security Guard Full Time Service Desk in Indianapolis, IN. You will greet employees and visitors, verify access credentials, and maintain sign-in and badge processes while following site-specific security procedures.

As the front desk professional at a financial institution location, you will monitor access points, respond to incidents calmly, coordinate with emergency responders, and help maintain a secure environment, delivering excellent customer service daily.

Qualifications

• Experience providing customer service at a front desk or within security-focused roles.
• Ability to verify access credentials and manage visitor sign-in processes.
• Comfortable using computers/tablets to document incidents and access activity.

Responsibilities

• Provide exceptional customer service at the front desk of a financial services location by following site-specific procedures and security-related policies.
• Greet employees, clients, and visitors professionally; verify access credentials; and manage visitor sign-in and badge processes in accordance with site requirements.
• Monitor access points, visitor activity, and security-related systems from a stationary post, escalating irregularities according to established procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate personnel and emergency responders as needed.
• Maintain accurate visitor, incident, and access-related records while communicating clearly with site contacts and Allied Universal leadership.

Skills

Customer service

Access control

Communication skills

Education

High school diploma

Tools

Computer skills

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Service Desk in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will serve as a welcoming, visible presence while supporting access control, visitor management, and security-related procedures. You will provide exceptional customer service, communicate professionally with employees and guests, and help maintain a secure environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $18.91 / Hour

Job Schedule

Day Time

• Mon 07:00 AM - 03:00 PM


• Fri 07:00 AM - 03:00 PM


• Sat 07:00 AM - 03:00 PM


• Sun 07:00 AM - 03:00 PM

What You'll Do

• Provide exceptional customer service at the front desk of a financial services location by following site-specific procedures and security-related policies.


• Greet employees, clients, and visitors professionally; verify access credentials; and manage visitor sign-in and badge processes in accordance with site requirements.


• Monitor access points, visitor activity, and security-related systems from a stationary post, escalating irregularities according to established procedures.


• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate personnel and emergency responders as needed.


• Maintain accurate visitor, incident, and access-related records while communicating clearly with site contacts and Allied Universal leadership.

Minimum Requirements

• CPR and First Aid certification is preferred.


• Access control and badge experience is preferred.


• Customer service experience is preferred.


• Comfortable using a computer or tablet is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .