Security Guard/Concierge

Springmoor Life Care Retirement Community; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits package

401K

Great working environment

Recognition and Appreciation

Job summary

Springmoor Life Care Retirement Community in Raleigh, NC is seeking a full-time Concierge/Guard to provide high-level resident service and safety across our 42-acre campus. You will respond to alarms, assist residents, and help maintain a welcoming, secure environment.

Ideal candidates demonstrate strong customer service, communication skills, and the ability to operate a telephone console and related technology. Weekend availability is required to support residents and operations.

Qualifications

• Must be at least 18 years of age and possess a valid NC driver's license.
• High school diploma or GED.
• Strong customer service skills required. Must be mature, courteous, patient, and hardworking with a sincere concern for senior citizens.
• Strong written and verbal communication skills.
• Ability to learn and operate a telephone console and other technology.
• Must have weekend availability.

Responsibilities

• Deliver a high level of customer service by taking ownership of resident requests and ensuring timely resolution.
• Respond to resident emergency alarms, fire, and facility emergencies, showing good judgement under pressure.
• Assist and escort residents safely throughout campus, including wheelchair assistance inside and in passenger vehicles outside throughout our 42-acre campus.
• Conduct routine safety and facility rounds, maintain written reports, and remain alert to concerns involving residents or campus facilities.
• Interact closely with our independent residents and have regular opportunities to make a meaningful difference in their daily lives.

Skills

Customer service

Written & verbal communication

Courteous & patient

Weekend availability

Education

High school diploma or GED

Tools

Telephone console

Driver's license

Job description

Job Details: Job Location: Springmoor Life Care Retirement Community - Raleigh, NC 27615, Education Level: High School, Job Category: Hospitality - Hotel, At Springmoor Life Care Retirement Community, we believe supporting our employees enables exceptional care for our residents. We provide opportunities to grow, contribute to work that truly matters, and build a rewarding career while serving residents with dignity and excellence.

Springmoor is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. We offer an active, engaging lifestyle for our residents while promoting dignity, security, and peace of mind. Nestled on a beautiful 42-acre wooded campus, Springmoor provides a full continuum of care and a supportive, mission-driven workplace.

If you are passionate aboutpositively influencing the lives of residents every day and value excellence, compassion, and teamwork, we invite you to explore a career with Springmoor.

Job Description

Are you looking for a job where you are valued and your work makes a meaningful difference? If so, you might be just the person we're looking for to fill aFull-time Concierge/Guard position.

What Springmoor Offers:Benefits, 401K, A Great Working Environment, Recognition and Appreciation.

• Deliver a high level of customer service by taking ownership of resident requests and ensuring timely resolution.
• Respond to resident emergency alarms, fire, and facility emergencies, showing good judgement under pressure.
• Assist and escort residents safely throughout campus, including wheelchair assistance inside and in passenger vehicles outside throughout our 42-acre campus.
• Conduct routine safety and facility rounds, maintain written reports, and remain alert to concerns involving residents or campus facilities.
• Interact closely with our independent residents and have regular opportunities to make a meaningful difference in their daily lives.

Benefits & Perks

We offer a competitive benefits package designed to support the health, well-being, and financial security of our full time team members.

Health & Insurance Benefits

• Medical insurance with two plan options
• Dental insurance with two plan options
• Vision insurance
• A variety of supplemental insurance options

Holiday Pay

• Full-Time Employees:
  • Employees who work on a recognized holiday are paid at 2.5 times their regular rate.
  • Employees who do not work on a recognized holiday receive 8 hours of holiday pay, in accordance with company policy.

Qualifications:

• Must be at least 18 years of age and possess a valid NC driver's license.
• High school diploma or GED.
• Strong customer service skills required. Must be mature, courteous, patient, and hardworking with a sincere concern for senior citizens.
• Strong written and verbal communication skills.
• Ability to learn and operate a telephone console and other technology.
• Must have weekend availability.