Marketing Move-In Coordinator

Springmoor-Life-Care-Retirement-Community-; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Pay

Supplemental Insurance

Full-Time Benefits

Job summary

Springmoor Life Care Retirement Community in Raleigh, NC, seeks a Move-In Coordinator to organize the daily Marketing and Sales office activities and support the team in achieving occupancy targets. The role emphasizes managing new resident transitions and coordinating with care teams.

The ideal candidate brings strong organizational, communication, and customer service skills, with a focus on elderly residents’ needs. This is a full-time position with benefits and a mission-driven workplace.

Qualifications

• Excellent organizational and time management skills.
• Ability to work independently, be self-motivated and demonstrate good judgement.
• Ability to handle multiple projects simultaneously.
• Knowledge of customer service standards and procedures.
• Effective communication with all levels in a professional manner.
• Excellent communication skills in person and by telephone, email and written correspondence.
• Comfortable addressing older adults.
• Must be able to work with little supervision.
• Positive attitude and approach to change and improvements.
• Detail oriented and excellent organizational and follow-through skills.

Responsibilities

• Coordinate the daily activities of the Marketing and Sales office and support the Sales and Marketing team to achieve occupancy and sales goals.
• Assist with new resident transitions and internal move processes.
• Collaborate with colleagues to maintain high standards of resident care and service.

Skills

Organizational skills

Time management

Independent work

Customer service standards

Effective communication

Communication (oral & written)

Addressing older adults

Work under supervision-less

Detail oriented

Team collaboration

Job description

At Springmoor Life Care Retirement Community, we believe supporting our employees enables exceptional care for our residents. We provide opportunities to grow, contribute to work that truly matters, and build a rewarding career while serving residents with dignity and excellence.Springmoor is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. We offer an active, engaging lifestyle for our residents while promoting dignity, security, and peace of mind. Nestled on a beautiful 42-acre wooded campus, Springmoor provides a full continuum of care and a supportive, mission-driven workplace.If you are passionate about positively influencing the lives of residents every day and value excellence, compassion, and teamwork, we invite you to explore a career with Springmoor.RESPONSIBILITIESThe Move-In Coordinator is responsible for coordinating the daily activities of the Marketing and Sales office while assisting and supporting the Sales and marketing team that is responsible for achieving the sales and occupancy goals and other metrics as defined by the Marketing and Sales Plan. A heavy emphasis is placed on management of the new resident and internal transitions.Benefits & PerksWe offer a competitive benefits package designed to support the health, well-being, and financial security of our full time team members.Health & Insurance BenefitsMedical insurance with two plan optionsDental insurance with two plan optionsVision insuranceA variety of supplemental insurance optionsHoliday PayFull-Time Employees:Employees who work on a recognized holiday are paid at 2.5 times their regular rate.Employees who do not work on a recognized holiday receive 8 hours of holiday pay, in accordance with company policy.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge, Skills and Abilities RequiredExcellent organizational and time management skills.Ability to work independently, be self-motivated and demonstrate good judgement.Ability to handle multiple projects simultaneously.Knowledge of customer service standards and procedures.Effective communication with all levels in a professional manner.Excellent communication skills in person and by telephone, email and written correspondence.Comfortable addressing older adults.Must be able to work with little supervision.Positive attitude and approach to change and improvements.Detail oriented and excellent organizational and follow-through skills.Exceptional skills in customer service, oral and written communication