Security Guard

El Museo del Barrio; City of Niagara Falls (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

El Museo del Barrio, located in New York City, seeks a Security Guard to patrol the facility, monitor entrances, and enforce rules while providing courteous service. The role partners with the Security Manager to ensure safety during daily operations and events.

The position requires 3–4 years of security experience, valid NYS guard registration, and completion of required training. Evening, weekend, and event coverage is expected; bilingual English/Spanish is a plus.

Qualifications

• Three to four years of professional security experience preferred.
• Current New York State Security Guard Registration Card required.
• Completion of the required 8-Hour Pre-Assignment and 16-Hour On-the-Job Security Guard training courses.
• High school diploma or GED from an accredited institution required.
• Current F-01 and F-03 Fire Guard Certificates required or must be obtained within the timeframe established by the organization.
• CPR and First Aid certification preferred.
• Bilingual proficiency in English and Spanish is a plus.
• Strong communication, observation, customer service, and conflict-resolution skills.
• Ability to work evenings, weekends, holidays, special events, and other schedules based on organizational needs.

Responsibilities

• Greet and interact with visitors, staff, vendors, and members of the public in a professional and courteous manner.
• Help maintain a safe and secure environment by following established security procedures and providing excellent customer service.
• Monitor entrances, exits, galleries, public areas, and other assigned locations.
• Control access to restricted areas and verify visitor, staff, vendor, and contractor authorization as required.
• Respond promptly and professionally to visitor questions, complaints, and concerns.
• Assist with daily attendance, occupancy, and unit counts, as required.
• Provide security coverage during special events, evening programs, and third-party rentals.
• Respond to emergencies and provide clear guidance to visitors and staff in accordance with established procedures.
• Complete accurate daily activity reports, incident reports, and other required security documentation.
• Report suspicious activity, safety hazards, policy violations, and incidents to the appropriate supervisor.
• Maintain dependable attendance and punctuality.
• Maintain a neat, professional appearance and demonstrate a friendly, respectful, and professional demeanor.
• Perform additional security-related duties as assigned.

Skills

Bilingual EN/ES

Communication

Customer service

Conflict resolution

Calm under pressure

Flexibility

Observational skills

Teamwork

Education

High School Diploma or GED

New York State Security Guard Registration

8-Hour Pre-Assignment Training

16-Hour On-the-Job Training

F-01 and F-03 Fire Guard Certificates

Job description

Title: Security Guard

Reports To: Director of Operations

Status: Full-Time Exempt

El Museo del Barrio, founded by a coalition of Puerto Rican educators, artists, and activists, is the nation’s leading Latino and Latin American cultural institution. The Museum welcomes visitors of all backgrounds to discover the artistic landscape of these communities through its extensive Permanent Collection, varied exhibitions and publications, bilingual public programs, educational activities, festivals, and special events.

SCOPE AND PURPOSE OF ROLE:

Security guards are responsible for patrolling the facility, man a post, provide security presence and enforce the institutions rules and regulations. The guards will be responsible for working closely with the Security Manager in all facets of security and safety.

RESPONSIBILITIES:

• Greet and interact with visitors, staff, vendors, and members of the public in a professional and courteous manner.
• Help maintain a safe and secure environment by following established security procedures and providing excellent customer service.
• Monitor entrances, exits, galleries, public areas, and other assigned locations.
• Control access to restricted areas and verify visitor, staff, vendor, and contractor authorization as required.
• Respond promptly and professionally to visitor questions, complaints, and concerns.
• Assist with daily attendance, occupancy, and unit counts, as required.
• Provide security coverage during special events, evening programs, and third-party rentals.
• Respond to emergencies and provide clear guidance to visitors and staff in accordance with established procedures.
• Complete accurate daily activity reports, incident reports, and other required security documentation.
• Report suspicious activity, safety hazards, policy violations, and incidents to the appropriate supervisor.
• Maintain dependable attendance and punctuality.
• Maintain a neat, professional appearance and demonstrate a friendly, respectful, and professional demeanor.
• Perform additional security-related duties as assigned.

QUALIFICATION:

• Three to four years of professional security experience preferred.
• Current New York State Security Guard Registration Card required.
• Completion of the required 8-Hour Pre-Assignment and 16-Hour On-the-Job Security Guard training courses.
• High school diploma or GED from an accredited institution required.
• Current F-01 and F-03 Fire Guard Certificates required or must be obtained within the timeframe established by the organization.
• CPR and First Aid certification preferred.
• Bilingual proficiency in English and Spanish is a plus.
• Strong communication, observation, customer service, and conflict-resolution skills.
• Ability to remain calm, alert, and professional during emergencies and challenging situations.
• Ability to interact respectfully with visitors, staff, vendors, and members of the public at all levels.
• Must be dependable, flexible, and committed to the mission and values of the institution.
• Ability to work evenings, weekends, holidays, special events, and other schedules based on organizational needs.

Hourly Rate: $20

El Museo values diversity in backgrounds and experiences. El Museo’s commitment to a diverse workforce has been a key to our success. In accordance with that commitment, El Museo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, predisposing genetic information, gender identity and/or expression, military, or veteran status in accordance with applicable federal, state and/or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.