Museum Security Specialist

El Museo del Barrio; City of Niagara Falls (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

El Museo del Barrio, located in New York City, seeks a Security Guard to patrol the facility, monitor entrances, and enforce rules while providing courteous service. The role partners with the Security Manager to ensure safety during daily operations and events.

The position requires 3–4 years of security experience, valid NYS guard registration, and completion of required training. Evening, weekend, and event coverage is expected; bilingual English/Spanish is a plus.

Qualifications

• Three to four years of professional security experience preferred.
• Current New York State Security Guard Registration Card required.
• Completion of the required 8-Hour Pre-Assignment and 16-Hour On-the-Job Security Guard training courses.
• High school diploma or GED from an accredited institution required.
• Current F-01 and F-03 Fire Guard Certificates required or must be obtained within the timeframe established by the organization.
• CPR and First Aid certification preferred.
• Bilingual proficiency in English and Spanish is a plus.
• Strong communication, observation, customer service, and conflict-resolution skills.
• Ability to work evenings, weekends, holidays, special events, and other schedules based on organizational needs.

Responsibilities

• Greet and interact with visitors, staff, vendors, and members of the public in a professional and courteous manner.
• Help maintain a safe and secure environment by following established security procedures and providing excellent customer service.
• Monitor entrances, exits, galleries, public areas, and other assigned locations.
• Control access to restricted areas and verify visitor, staff, vendor, and contractor authorization as required.
• Respond promptly and professionally to visitor questions, complaints, and concerns.
• Assist with daily attendance, occupancy, and unit counts, as required.
• Provide security coverage during special events, evening programs, and third-party rentals.
• Respond to emergencies and provide clear guidance to visitors and staff in accordance with established procedures.
• Complete accurate daily activity reports, incident reports, and other required security documentation.
• Report suspicious activity, safety hazards, policy violations, and incidents to the appropriate supervisor.
• Maintain dependable attendance and punctuality.
• Maintain a neat, professional appearance and demonstrate a friendly, respectful, and professional demeanor.
• Perform additional security-related duties as assigned.

Skills

Bilingual EN/ES

Communication

Customer service

Conflict resolution

Calm under pressure

Flexibility

Observational skills

Teamwork

Education

High School Diploma or GED

New York State Security Guard Registration

8-Hour Pre-Assignment Training

16-Hour On-the-Job Training

F-01 and F-03 Fire Guard Certificates

Job description

El Museo del Barrio, located in New York City, seeks a Security Guard to patrol the facility, monitor entrances, and enforce rules while providing courteous service. The role partners with the Security Manager to ensure safety during daily operations and events.

The position requires 3–4 years of security experience, valid NYS guard registration, and completion of required training. Evening, weekend, and event coverage is expected; bilingual English/Spanish is a plus.