Security Officer

The Museum of Modern Art; New York (NY); On-site; USD 54,000 - 58,000; Full time

Job summary

The Museum of Modern Art is seeking Security Officers to interact with visitors in a positive and welcoming manner, providing directions and information about the collection, programs, and events.

All positions are dayshift (AM) for a 40-hour workweek with weekdays off.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree or equivalent preferred.
• Minimum one year of security or customer service experience.
• New York State Guard certification required; CPR/AED/FSD and/or Fire Guard certification preferred, training provided.

Responsibilities

• Communicates museum policies regarding safety of the collection and ensures adherence to protocols.
• Performs opening and closing procedures and inspects galleries before opening to the public.
• Conducts patrols and reports safety issues to the supervisor.
• Completes daily logs and security reports; responds to emergencies.
• Performs other duties related to security, including exterior patrols and escorting contractors.

Skills

Customer service

Security procedures

Visitor assistance

Policy adherence

Education

High school diploma or equivalent

Bachelor’s degree or equivalent (preferred)

Job description

The Museum of Modern Art is currently accepting applications for Security Officers (multiple openings) to interact with visitors in a positive and welcoming manner, including providing directions and information related to the Museum collection, public programs, and events. All positionswill be dayshift (AM) for a 40-hour workweek with weekdays off.

Additional responsibilities include:

• Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage.
• Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public.
• Performs patrols of assigned area of responsibility and reports issues and/or safety concerns to the supervisor.
• Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g. medical emergencies, natural disasters, etc.).
• Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc.

Requirements:

• High school diploma or equivalent is required. Bachelor’s degree or equivalent is preferred.
• New York State Guard certificate required. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided.
• A minimum of one-year security or customer service experience.
• Prior museum/art-related experience a plus, but not required.
• Fluency in languages in addition to English preferred.
• Excellent verbal and written communication skills, along with strong organizational and planning skills.
• Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment.
• Detail oriented, with the capability to work under minimal supervision.
• Ability to walk/stand for extended periods of time.
• Ability to climb stairs and stoop/kneel in order to perform security duties.
• Please note that a NY State Security Guard Certification is required for the Security Officer position. A provisional time period may be provided in order to acquire this certification as a condition of employment.
• MoMA participates in the TSA’s Certified Cargo Screening Facility Program. Therefore, if hired, individual must successfully complete a security threat assessment through the Department of Homeland Security in order to participate.
• Security Officer positions at MoMA are unionized and covered under the Local 32BJ collective bargaining agreement. Any individual hired into these positions will be required to become a member of Local 32BJ.

Reports to: Security Managers and Security Supervisors.

Salary:The salary for this position is $26.50 per hour.

Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).

This is a unionized position at MoMA with covered employees represented by the Local 32BJ Service Employees International Union.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.